Desiree Chavez
South Gate,United States
Summary
Experienced and dependable sales associate with a reputation for delivering exceptional customer service and building strong relationships. Committed to creating a welcoming environment for customers and offering comprehensive assistance. Possesses a deep understanding of sales strategy and merchandising techniques, resulting in effective sales outcomes.
Overview
4
4
years of professional experience
Work History
Cashier
Harbor Freight Tools
12.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Store Associate
CVS Pharmacy
11.2022 - 12.2023
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Store Associate
CVS Pharmacy
09.2020 - 11.2022
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Used POS system to process sales, returns, online orders and gift card activations.
Skills
- Managing Cash Register
- POS Systems
- Customer Assistance
- Stocking and Replenishing
- New Teller Training
- Company Safety Policies
- Stockroom Management
- Monthly Audits
- Returns and Exchanges
- End Cap Placement
- Continuous improvements
- Motivating Teams
- Goal-Oriented
- Teamwork and Collaboration
Timeline
Cashier
Harbor Freight Tools
12.2023 - Current
Store Associate
CVS Pharmacy
11.2022 - 12.2023
Store Associate
CVS Pharmacy
09.2020 - 11.2022
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