Desiree Coley
Washington,DC
Summary
Dedicated home health aide brings 10-year background visiting patients in-home and conducting physical assessments, dressing wounds and assisting with bathing and grooming activities. Polite and courteous professional with in-depth knowledge of CPR and first aid. Committed to collaborating with physicians and families to provide quality patient care. Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Home Health Aide
Right At Home
02.2019 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Developed rapport to create safe and trusting environment for care.
Home Health Aide
Home Management Inc.
08.2013 - Current
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
Unarmed Special Police Officer
LGC Security
02.2023 - 08.2023
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Responded to emergency calls to provide assistance to citizens in need.
- Recorded facts to prepare reports documenting incidents and activities.
Special Police Officer
Colorado Security Agency
02.2019 - 10.2019
- Monitored criminal activity in community to identify suspicious activity.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Recorded facts to prepare reports documenting incidents and activities.
Residential Counselor
Humility outreach
01.2015 - 08.2016
- Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
- Developed and deepened relationships with residents and fellow staff.
- Conducted rounds of rooms and building to check on compliance and safety issues, including unlocked windows, propped open doors and [Type].
- Helped residents living with [Type] and [Type] conditions with personal needs.
- Interfaced with residents to address and resolve complaints or grievances.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Earned reputation for good attendance and hard work.
Telemarketer
Share Group Inc
04.2012 - 06.2012
- Recorded and updated customer information in online systems.
- Completed daily cold calling and outreach to build sales pipeline.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
Child Care
Angels Of Hope
06.2011 - 08.2011
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Prepared meals for children
- Maintained high-quality child care standards based on developmentally appropriate practices.
Recreation Worker
Hillcrest Recreation Ctr
06.2010 - 08.2010
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
- Assisted in preparing recreational materials and supplies for each activity.
Teacher Aide
Savoy Elementary School
06.2008 - 08.2008
- Assisted teachers with supervision and care of group of [Number] children.
- Maintained safety and security by overseeing students in recess environments.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Graded assignments and reported individual progress to teacher.
Education
No Degree - Community Health Worker
Trinity Washington University
Washington, DC05.2022
Nursing
Allegany College Of Maryland
Cumberland, MD2013
High School Diploma -
SEED Public Charter School
Washington, DC06.2011
Skills
- Supporting Daily Living Needs
- Reminder Calls
- Health Psychology
- Safety Behaviors
- Independent Living
- Distributing Medications
- Compassionate Client Care
- Software Proficiency
- Patient Care
- First Aid and Safety
- Patient Assessment
- Teamwork
Certification
- Licensed home health aide - 2013-Current
- Licensed special police officer - 2016-Current
- Certified First Aid/CPR -2013-Current
- Certified Medical professional, Angels of Hope - 2020
- Certified Community health worker, DOES - 2022
- Certified Oleoresin Capsicum Spray, Archangel Global Security - 2016
- Certified Handcuffing, Archangel Global Security - 2016
- Certified Baton, Archangel Global Security - 2016
- Certified Direct Support Professional, University of the District of Columbia- 2013
- Certified Home Health Aide, University of the District of Columbia - June 2019-July 2019
Timeline
Unarmed Special Police Officer
LGC Security
02.2023 - 08.2023
Home Health Aide
Right At Home
02.2019 - Current
Special Police Officer
Colorado Security Agency
02.2019 - 10.2019
Residential Counselor
Humility outreach
01.2015 - 08.2016
Home Health Aide
Home Management Inc.
08.2013 - Current
Telemarketer
Share Group Inc
04.2012 - 06.2012
Child Care
Angels Of Hope
06.2011 - 08.2011
Recreation Worker
Hillcrest Recreation Ctr
06.2010 - 08.2010
Teacher Aide
Savoy Elementary School
06.2008 - 08.2008
No Degree - Community Health Worker
Trinity Washington University
Nursing
Allegany College Of Maryland
High School Diploma -
SEED Public Charter School