Desiree Delgado
Von Ormy,TX
Summary
Proactive leader with a strong background in retail operations. Known for fostering team cohesion and enhancing customer relations, ready to apply problem-solving skills to drive operational success and elevate sales performance.
Overview
9
9
years of professional experience
Work History
Store Manager
Painted Tree Marketplace
San Antonio, TX
08.2022 - Current
- Oversaw daily operations to enhance customer experience and store efficiency.
- Trained and mentored staff to improve product knowledge and service skills.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed promotional strategies to increase foot traffic and drive sales performance.
- Established strong vendor relationships to ensure timely product availability and quality standards.
- Coordinated team schedules to maintain optimal staffing levels during peak hours.
- Analyzed sales data to identify trends and inform strategic decision-making.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Associate
Wondering Cowboys
San Antonio, TX
04.2020 - 08.2022
- Led cross-functional teams to implement process improvements, enhancing operational efficiency.
- Developed and executed training programs for new associates, fostering skill development and team cohesion.
- Analyzed workflow processes, identifying bottlenecks and recommending solutions to optimize productivity.
- Coordinated project timelines and deliverables, ensuring alignment with organizational objectives.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Sales Associate
Walgreens
San Antonio, TX
01.2017 - 12.2019
- Delivered exceptional customer service to enhance shopping experience and build customer loyalty.
- Managed inventory levels, ensuring product availability and timely restocking of shelves.
- Trained and mentored new sales associates on company policies and customer engagement strategies.
- Implemented promotional displays to optimize product visibility and drive sales growth.
- Maintained organized sales floor, ensuring product displays were visually appealing and accessible.
- Collaborated with team members to manage inventory levels and restock merchandise promptly.
- Oversaw daily cash register operations, ensuring accuracy in transactions and adherence to company policies.
Education
High School Diploma -
Bracken Bridge High School
San Antonio 04.2022
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Traveling opening new location
- Cash management
- Shift scheduling
- POS systems
- Team building and leadership
- Recruiting and hiring
- Vendor management
Accomplishments
- Increased sales by 85% by coaching department managers on new merchandising standards.
- Supervised team of 12 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Store Manager
Painted Tree Marketplace
08.2022 - Current
Associate
Wondering Cowboys
04.2020 - 08.2022
Sales Associate
Walgreens
01.2017 - 12.2019
High School Diploma -
Bracken Bridge High School