Desiree Flores

Kalamazoo,MI

Overview

years of professional experience

CVS Pharmacy Health

Sylmar, CA

08.2016 - 09.2018

Prevented errors in prescription fulfillment by carefully reviewing each order before dispensation and consulting with pharmacists as needed.
Optimized pharmacy workflow through effective task prioritization during peak hours while maintaining high-quality standards in service delivery.
Strengthened relationships with healthcare providers through professional communication when clarifying medication orders or obtaining authorization for refills.
Stocked, labeled, and inventoried medication to keep accurate records.

Ziki Steakhouse

Portage, MI

12.2018 - 12.2021

Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
Managed inventory levels to reduce waste, ordering supplies in a timely manner based on projected needs.
Oversaw daily operations of service team, delegated tasks, and trained new staff.

Stryker

Portage, MI

04.2019 - 05.2021

Coordinated order processing, shipping, and billing procedures to ensure timely delivery and accurate invoicing for all transactions.
Managed high-volume calls, effectively handling customer inquiries and complaints.
Developed strong relationships with key clients by consistently exceeding expectations in terms of service quality and reliability.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Valley Independent Studies

Los Angeles, CA

04.2016

Los Angeles Career College