Desiree England
Milford,IN
Summary
Pursuing full-time role as a peer recovery coach. I started my journey as a peer recovery coach because I wanted to give back and help others that struggle with addiction. I know by experience that nothing changes if nothing changes. I want others know they are not alone and people do care. With over 20 years experience I have seen and provided service to people of all walks of life. I am confident and comfortable working with anyone regardless of what they have been through or done. I want to walk beside of, encourage, and help others so they have the chance to make a change if that is what they want. I want to be a part of seeing the light come on in someone's eyes when they accomplish their goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Residential Treatment House Manager
LITE-Living In Transition Effectively
03.2023 - Current
- Communicated effectively with residents, staff and volunteers by listening, being respectful and promoting positive demeanor.
- Developed strong relationships with residents built on trust and understanding.
- Implemented efficient scheduling practices that maximized staff and resident productivity.
- Established clear expectations for each resident, providing guidance and support as needed.
- Received applications, and conducted interviews with each applicant. Assisted each applicant in finding housing or resources when we did not have an open bed.
- Intake with each resident that includes going over LITEhouse guidelines, rules, policy, levels and phases.
- Assisted residents that can not drive in getting to appointments, work, and meetings seven days a week.
- Weekly case management with detailed records of residents'' progress, drug screens, schedules and budgets.
- Present for family visits to ensure others entering the home conducted themselves according to our rules of conduct.
- Attend court and probation with residents and advocate for them when needed. Communicate with probation when requested on progress of resident.
- Managed crisis situations effectively, deescalating conflicts and maintaining a calm atmosphere within the home.
- Collaborate with director, peer coaches, and sponsors for each resident to ensure everyone is getting the care and attention they need to successfully complete the program.
- Oversee home inventory of supplies and groceries and replace when needed.
- Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
Education
High School Diploma -
Magoffin County High School
Salyersville, KY06-1996
Skills
- Effective Communication
- Community Resources
- Client Advocacy
- Medication Management
- Individualized care planning
- Budget Management
- Resident Documentation
- Problem-Solving
- Multitasking
- Organizational Skills
- Active Listening
- Relationship Building
- Goal Setting
Certification
CAPRC II
Cultural Comptency
HIV/AIDS Education & Risk Reduction
Ethics Training
Proper Documation
Timeline
Residential Treatment House Manager
LITE-Living In Transition Effectively
03.2023 - Current
CAPRC II
Cultural Comptency
HIV/AIDS Education & Risk Reduction
Ethics Training
Proper Documation
High School Diploma -
Magoffin County High School
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