Desiree A. Foster

• Collected over 70 blood samples daily using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Followed physician orders to correctly administer therapeutic phlebotomy.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Centrifuged blood samples as outlined in clinical protocols.
• Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
• Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
• Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
• Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.

• Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
• Accurately labeled vacutainer tubes with patient name, date and time of collection.
• Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
• Logged patient information and recorded results into system using HCS system.
• Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
• Performed bedside tests like bleeding time tests and entered results into patient charts.
• Obtained blood specimens by performing venipunctures and finger sticks 50-100 times per day.
• Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs

• Ran errands for clients and transported to appointments to maintain wellness and support daily living needs
• Developed strong and trusting rapport with each patient to facilitate best possible care and assistance

• Cleaned and organized patients' living quarters
• Facilitated games and other activities to engage clients and provide mental stimulation or entertainment
• Assisted with transferring residents in and out of wheelchairs and adaptive equipment
• Oversaw, directed and hired household staff, including nannies, housekeepers and chefs
• Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures
• Educated families and patients on potential plans for hygiene care, including preventing disease and sanitation options
• Coached patients on self control at-home care, adjusting plans and schedules based on patient conditions, needs and overall health
• Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming
• Liaised between doctors and patients about care plans, progress and changing health conditions
• Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein
• Managed small group of 5 people daily

• Observed safety protocols to minimize accidents and spread of disease
• Recommended improved life choices to enhance client outcomes
• Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations
• Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes
• Assisted social workers with building, coordinating and leading programs delivering high-quality family support
• Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries
• Expanded program outreach by delivering talks to small groups
• Collaborated with social workers to support patients