Desiree Franzel
Cedar Springs,MI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Legal Assistant Intern
Reed & Glovick PLC
01.2024 - Current
- Scanned, converted, and organized records into electronic format with consistent naming convention.
- Expedited completion of routine tasks by implementing efficient administrative procedures such as scheduling appointments, and managing calendars.
- Enhanced client satisfaction by efficiently managing case files and maintaining an organized filing system.
- Facilitated client meetings, taking detailed notes to ensure accurate record-keeping and follow-up actions.
- Assisted in trial preparation, organizing exhibits and witness lists for optimal efficiency during proceedings.
ServSafe Proctor
Self-employeed
01.2019 - Current
- Maintained compliance with test center policies, practices and procedures.
- Maintained confidentiality of exam materials by securely storing all documents in designated locations before, during, and after testing periods.
- Secured testing materials and maintained confidentiality of all details.
- Streamlined exam processes by efficiently distributing, collecting, and organizing test materials before, during, and after examinations.
Operations Manager
Culinary Cultivations
02.2015 - 09.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
Food Service Director at Kent County Jail
Aramark
01.2012 - 02.2016
- Oversaw daily operations in the kitchen, ensuring timely meal preparation and delivery for large-scale events or busy dining periods.
- Managed budgets effectively, controlling costs through efficient inventory management and supplier negotiations.
- Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
- Monitored food quality and freshness during all stages of preparation, storage, and service to ensure consistently excellent dining experiences for guests.
- Delivered in-depth training to workers in food preparation to increase their skill level and abilities that can be used upon release.
- Developed strategies for minimizing waste during food preparation processes by utilizing proper portioning techniques and reusing ingredients when appropriate.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Education
Bachelor of Science - Criminal Justice
Baker College
Muskegon, MI05.2024
Associate of Science - Food And Beverage Management
Baker College
Muskegon, MI05.2008
Skills
- File Organization
- Office Administration
- Client Communication
- Microsoft Office
- Staff Training and Development
- Ordering and Purchasing
- Quality Assurance
- Employee Scheduling
- Problem-Solving
- Critical Thinking
Timeline
Legal Assistant Intern
Reed & Glovick PLC
01.2024 - Current
ServSafe Proctor
Self-employeed
01.2019 - Current
Operations Manager
Culinary Cultivations
02.2015 - 09.2019
Food Service Director at Kent County Jail
Aramark
01.2012 - 02.2016
Bachelor of Science - Criminal Justice
Baker College
Associate of Science - Food And Beverage Management
Baker College