Desiree Galaviz
Santa Ana,CA
Summary
Experienced sales associate & responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable Cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
Work History
Office Administrative Assistant
Triple G Construction
Orange, CA
01.2025 - Current
- Assisted in preparation of project documentation, ensuring accuracy and compliance with company standards.
- Supported budgeting processes by organizing invoices, expense reports, and maintaining financial records.
- Facilitated communication between clients, contractors, and internal teams to enhance project collaboration.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Cashier
DSW Shoe Warehouse
Costa Mesa, CA
09.2022 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Processed refunds and exchanges in accordance with company policy.
- Worked with floor team and managers to meet wide range of customer needs.
- Trained new cashiers on operational processes and customer service standards.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Segerstrom High School
Santa Ana, CA06-2024
No Degree - Psychology
Orange Coast College
Costa Mesa, CA05-2029
Skills
- Sales Expertise
- Issue Resolution
- Verbal and Written Communication
- Cash Management
- Time Management Skills
- Customer Service
- Verbal communication
- Data entry
- Billing and invoicing
- Reliability
- Infant care experience
- Emotional support
- Toddler engagement
- Active listening
- Empathy and patience
Timeline
Office Administrative Assistant
Triple G Construction
01.2025 - Current
Cashier
DSW Shoe Warehouse
09.2022 - 01.2025
Segerstrom High School
No Degree - Psychology
Orange Coast College