Desiree Gates
Davis,CA
Summary
I am interested in developing my skills and knowledge while working as a hair stylist and building my clientele in a creative and innovative salon environment.
Overview
7
7
years of professional experience
Work History
Cashier/Receptionist Clerk
Kaiser Permanente
02.2018 - Current
- Welcoming patients and helping determine their needs.
- Working flexible schedule and extra shifts to meet business needs.
- POS knowledge and operating cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Adapting quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and patients
- Confirming appointments, communicating with clients, and updating client records.
- Keeping reception area clean and neat to give visitors positive first impression.
- Supporting office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrating strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handling sensitive information with discretion while maintaining strict confidentiality standards.
Server
BJ's Restaurant & Brewhouse
01.2017 - 11.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Cosmetology License #KK 640122 - Cosmetology
Paul Mitchell The School Sacramento
Sacramento, CA03.2024
Skills
- Customer Service
- Product knowledge
- Work Ethic and Integrity
- Proficiency in color corrections, hair lightening, hair tinting, hair cutting, and hair styling
- problem solving
- time management skills
- Reliability and punctuality
- Written and verbal communication
- POS system operations
- Product Recommendations
- Cleaning and sanitizing
- Professionalism and Courtesy
Languages
Spanish
Native or Bilingual
Timeline
Cashier/Receptionist Clerk
Kaiser Permanente
02.2018 - Current
Server
BJ's Restaurant & Brewhouse
01.2017 - 11.2019
Cosmetology License #KK 640122 - Cosmetology
Paul Mitchell The School Sacramento