Joan Clement
Cincinnati,OH
Summary
Dynamic professional with a proven track record at Jeff Wyler Hyundai of Colerain, excelling in customer service and transaction accuracy. Demonstrated work ethic and integrity, enhancing customer experiences. Skilled in managing cash registers and multi-line phone systems, fostering repeat business. Recognized for patience and empathy, ensuring seamless operations and positive interactions.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
6
6
years of professional experience
Work History
Cashier/Receptionist Clerk
Jeff Wyler Hyundai of Colerain
03.2022 - Current
- Operated cash register efficiently, processing customer transactions accurately.
- Assisted customers with inquiries, providing excellent service and support.
- Maintained clean and organized checkout area to ensure smooth operations.
- Handled cash and credit card payments, ensuring secure transaction processes.
- Learned store policies and procedures to enhance customer experience effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Maintained organized filing systems for customer records and vehicle documentation.
- Handled incoming calls, providing accurate information and directing inquiries as needed.
- Processed customer payments and transactions with attention to detail and accuracy.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Front Desk Receptionist
Mt Healthy Family Practice
04.2021 - 09.2022
- Managed front desk operations, ensuring timely and accurate guest check-ins and check-outs.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed data entry and filing to keep records updated for easy retrieval.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Receptionist
Trinity Debt Management
09.2019 - 03.2021
- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
- Handled multi-line phone systems, directing calls to appropriate departments efficiently.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
Education
High School Diploma -
Finneytown High
Cincinnati, OH06-1969
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Customer service excellence
- Money handling
- Reliability and punctuality
- Payment processing
Timeline
Cashier/Receptionist Clerk
Jeff Wyler Hyundai of Colerain
03.2022 - Current
Front Desk Receptionist
Mt Healthy Family Practice
04.2021 - 09.2022
Receptionist
Trinity Debt Management
09.2019 - 03.2021
High School Diploma -
Finneytown High