Desiree Guerrero
El Paso
Summary
Unit Coordinator with 4 years of combined healthcare and retail leadership experience supporting pediatric inpatient operations through precise patient flow management, EMR documentation, and physician order processing. Skilled in interdisciplinary communication, HIPAA-compliant chart management, and coordinating ancillary services to reduce delays and support high-acuity care while freeing nursing staff for direct patient work. Bilingual (English/Spanish) professional known for calm performance under pressure, process improvements in admission/discharge workflows, and an eagerness to expand clinical coordination responsibilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Unit Coordinator
El Paso Children’s Hospital
El Paso, TX
10.2024 - Current
- Serve as the central coordination point for a pediatric inpatient unit, ensuring seamless communication between physicians, nursing staff, surgical services, and ancillary departments.
- Manage patient admissions, transfers, and discharges with precision, maintaining accurate real-time census and bed availability.
- Maintain complete, organized, and regulation-compliant patient charts to support continuity of care and accreditation standards.
- Proactively coordinate with pharmacy, radiology, laboratory, transport, and environmental services to prevent delays in patient care.
- Demonstrate calm, efficient performance in high-pressure and high-acuity situations while upholding HIPAA and confidentiality standards.
Assistant Store Manager
TitleMax
El Paso, TX
08.2022 - 06.2024
- Directed daily store operations, balancing customer service excellence with regulatory and company compliance.
- Oversaw cash handling, reporting, and inventory management with strict attention to accuracy and loss prevention.
- Resolved escalated customer concerns with professionalism while maintaining strong client relationships.
- Demonstrated leadership, adaptability, and decision-making in a fast-paced, results-driven environment.
Education
Associate of Applied Science (A.A.S.) - Surgical Technology
Southwest University At El Paso
El Paso, TXPhlebotomy Certification - undefined
CTI Cultural Technical College
El Paso, TX03.2022
Skills
- Unit Coordination
- Patient Flow Management
- EMR & Documentation
- Physician Order Processing
- Surgical Services Support
- HIPAA Compliance
- Interdisciplinary Communication
- Time Management
Certification
- Certified Surgical Technologist (CST), NBSTSA, Present
- Tech in Surgery-Certified (TS-C), NCCT, Present
- Phlebotomy, NHA, Present
Languages
English
Spanish
Timeline
Unit Coordinator
El Paso Children’s Hospital
10.2024 - Current
Assistant Store Manager
TitleMax
08.2022 - 06.2024
Associate of Applied Science (A.A.S.) - Surgical Technology
Southwest University At El Paso
Phlebotomy Certification - undefined
CTI Cultural Technical College