Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Volunteer
Desiree Gullett

Desiree Gullett

Redfield,AR

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

5
5
years of professional experience

Work History

Teamlead

TopGolf
11.2023 - 06.2024
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Coached team members in techniques necessary to complete job tasks.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Assistant Manager

Bodega Wine Diva
09.2022 - 08.2023
  • Managed bar operations
  • Built clientele and increased profits
  • Promoted and created brand awareness
  • Managed staff & liquor inventory
  • Improved overall guest satisfaction by assisting with scheduling, training, and inventory to assure the highest quality of product was available.

F&B Restaurant Supervisor

Coushatta Casino Resort
02.2022 - 07.2022
  • Manages work procedures and expedites workflow
  • Responsible for discipline of employees, maintaining accurate paperwork for payroll, records, employment, in the Beverage Manager's absence
  • Supervise the work procedures of casino beverage team members including the assignment of tasks or apportionment of work to be done
  • Assists managers with employee discipline sessions, attendance logs, and maintaining up to date contact information
  • Responsible to assist in the development and consistency of beverage menus and drink recipes
  • Perform the operational duties assigned by manager.

Lead Bartender

Saracen Casino Resort
09.2019 - 03.2021
  • Opened new casino - Saracen Casino Resort
  • Developing new cocktail recipes
  • (Created Saracen Casino Resorts signature cocktail 'SMOOTH CRIMINAL')
  • Supervising bartenders & servers during assigned shift
  • Responsible for staff training
  • Processing cash, credit card & comp transactions
  • Monitoring signs of intoxication
  • Consulting with managers to organize special events & promotions geared to bringing in new & existing customers
  • Upsold daily specials & beverage promotions to exceed daily sales goals
  • Maintained relations with vendors to facilitate effective inventory management.

Education

High School Diploma -

White Hall High School
White Hall, AR
05.2006

Skills

  • Spanish speaking
  • Critical thinker
  • Creative
  • Leadership
  • Time management
  • Adaptability
  • Organization
  • Interpersonal skills
  • Performance monitoring
  • Trend tracking
  • Regulatory Compliance
  • Diversity and Inclusion
  • Complaint resolution
  • Coaching and Mentoring
  • Workplace Safety

References

  • Mary Jajou, San Diego, CA, (619) 717-9007
  • Lexi Lewis, Kinder, LA, (225) 390-7989
  • J.T. Tolbert, Little Rock, AR, (501) 605-4759

Languages

Spanish
Professional Working

Timeline

Teamlead

TopGolf
11.2023 - 06.2024

Assistant Manager

Bodega Wine Diva
09.2022 - 08.2023

F&B Restaurant Supervisor

Coushatta Casino Resort
02.2022 - 07.2022

Lead Bartender

Saracen Casino Resort
09.2019 - 03.2021

High School Diploma -

White Hall High School

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Desiree Gullett