Desiree Hicks
Menifee,CA
Summary
Early childhood educator that focuses on implementing age appropriate and engaging lesson plans. Utilizes effective communication skills to develop relationships with children and families to ensure a nurturing classroom environment. Successful in working with peers to ensure that the routine of the classroom remains consistent. Consistently reliable and responsive to changing classroom needs.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Order Filler
Kalman & Company
Camp Pendleton, CA
04.2022 - 09.2022
- Collaborated with team members to optimize workflow and enhance operational efficiency.
- Implemented safety protocols to minimize workplace accidents and ensure compliance.
- Minimized errors in inventory management by conducting regular audits and updating records accordingly.
- Executed order pulling efficiently to meet deadlines. to maintain demanding productivity goals.
- Coordinated order picking and packaging to ensure timely delivery of products.
- Operated warehouse management systems to track inventory levels and streamline order processing.
- Inspected outgoing shipments for accuracy, verifying product quality against orders.
Chapter Coordinator
Stroller Warriors Fort Meade
Fort Meade, MD
02.2020 - 09.2021
- Organized events for Stroller Warriors Fort Meade, including regular workouts, 5K races, and online and in-person activities.
- Managed other volunteers to ensure that Stroller Warriors’ guidelines and policies are upheld within our chapter.
- Managed budget accuracy by developing an excel sheet to track expenditure.
- Facilitated member engagement within the chapter during the pandemic.
Program Assistant
MCCS Quantico Child Development Center
Quantico, VA
07.2015 - 03.2018
- Developed and implemented engaging lesson plans tailored to children's developmental stages.
- Assisted the lead teacher in day to day activities and followed through with the daily schedule.
- Supervised children playing indoors and outdoors to ensure their safety.
- Maintained a safe play area by ensuring a clean and organized play space.
- Utilized age appropriate child development techniques to resolve conflicts among children.
- Tracked behavior to establish a cause and tracked patterns to identify triggers.
- Assisted children with learning life skills (i.e. feeding/serving themselves, brushing teeth, hand washing).
- Actively observed children by tracking their development and saw what areas needed challenge or improvement.
Desk Agent
MCB Quantico Liversedge Bachelor Housing
Quantico, VA
05.2015 - 07.2015
- Delivered exceptional customer service by greeting guests during check-in and check-out.
- Answered incoming phone calls to book rooms.
- Coordinated room bookings to align with service member's orders, ensuring compliance with requirements.
- Issued keys, calculated and posted all charges to guests' account, presented statements, collected payments.
- Relayed messages to guests. Received, sorted, and distributed mail.
- Rented video equipment, DVDs, games, and other items available for rent. Answered questions about the location of activities and tourist attractions in the immediate area.
- Worked night shift and executed the night audit, set up continental breakfast every morning.
Assistant Store Manager
Carters
Cabazon, CA
02.2014 - 03.2015
- Delivered exceptional customer service, fostering effective communication with coworkers and customers to enhance sales performance.
- Maintained current marketing material and arranged it per weekly instructions.
- Ensured that merchandise was well stocked, clean, organized, and priced correctly according to the current promotions.
- Oversaw opening and closing procedures, scheduled employees based on business needs and store traffic trends to optimize operational efficiency.
- Processed payments, returns, and deposits for our location.
- Interviewed potential hires, trained new staff, approved payroll submissions, and verified inventory to support loss prevention efforts.
Receptionist
Four Paws Inn
Banning, CA
06.2013 - 11.2013
- Greeted clients and customers, delivering friendly assistance and ensuring a welcoming atmosphere.
- Confirmed appointments, communicated with clients and updated client records.
- Kept reception area clean and neat to give visitors a positive first impression.
- Answered and directed phone calls accordingly.
- Checked in dogs and cats for boarding or grooming, ensuring accurate record updates and smooth process.
- Updated client records, provided invoices, collected payments, and issued tips to the groomers.
Receptionist
Asher Salon
Indio, CA
10.2010 - 06.2013
- Greeted incoming clients with professionalism and friendliness.
- Maintained salon cleanliness and ensured product availability to support daily operations. clean and supplied with product.
- Ordered products due to customer demand.
- Processed payments and accurately distributed tips to employees, ensuring fair compensation.
- Answered phones to schedule appointments, or relay messages.
Supervisor
Carters
Riverside/Cabazon, CA
06.2008 - 10.2010
- Delivered prompt, friendly customer service to enhance customer satisfaction.
- Executed store opening and closing procedures, ensuring accurate till balances.
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Cultivated customer relationships to foster loyalty and drive repeat sales.
Education
Bachelor of Arts - Liberal Arts And Sciences
California State University- San Bernardino
San Bernardino06.2014
Skills
- Age-appropriate activities and lesson planning
- Health and safety in classrooms
- Empathy and compassion
- Parent-teacher communication
- Strong work ethic and dependable
- Retail sales
- Retail merchandising
- Merchandising operations
- Customer service
- Problem-solving abilities
Accomplishments
- “Performance Award” from the Marine Corps Community Services in 2017 for continuous support of Service Members and their families.
- Assist in managing a classroom of 24 children ages 4 to 5, maintaining a safe, nurturing environment.
Certification
- Completed US Marine Corps Child and Youth Programs Preschool Training Modules
- Trained in Conscious Discipline
Timeline
Order Filler
Kalman & Company
04.2022 - 09.2022
Chapter Coordinator
Stroller Warriors Fort Meade
02.2020 - 09.2021
Program Assistant
MCCS Quantico Child Development Center
07.2015 - 03.2018
Desk Agent
MCB Quantico Liversedge Bachelor Housing
05.2015 - 07.2015
Assistant Store Manager
Carters
02.2014 - 03.2015
Receptionist
Four Paws Inn
06.2013 - 11.2013
Receptionist
Asher Salon
10.2010 - 06.2013
Supervisor
Carters
06.2008 - 10.2010
Bachelor of Arts - Liberal Arts And Sciences
California State University- San Bernardino