Xavier Williams
Utica,NY
Overview
2026
2026
years of professional experience
Work History
Order Filler
Walmart DC
2017 - 2018
- Oversaw daily operations, ensuring compliance with quality standards and customer satisfaction.
- Facilitated training and mentorship for staff on service protocols and operational procedures.
- Established inventory management practices to enhance stock levels and minimize waste.
- Optimized workflow processes to enhance efficiency in food preparation and delivery.
- Designed and implemented training materials to enhance new employee onboarding processes.
- Oversaw register counting and ensured shop cleanliness and security at shift's end.
- Resolved customer concerns through innovative problem-solving techniques while adhering to company guidelines.
- Evaluated customer feedback to pinpoint service delivery enhancement opportunities.
Key Manager
Applebee's
11.2023 - 05.2025
- Managed daily operations, ensuring adherence to quality standards and customer satisfaction
- Trained and mentored staff on service protocols and operational procedures
- Implemented inventory management practices to optimize stock levels and reduce waste
- Streamlined workflow processes, enhancing efficiency in food preparation and delivery
- Developed training materials to support new employee onboarding and skill development
- Counted registers and cleaned and secured shop at end of shift.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Analyzed customer feedback to identify areas for improvement in service delivery
DC Supervisor
Tractor Supply
01.2020 - 08.2022
- Oversaw daily operations, ensuring compliance with quality standards and customer satisfaction.
- Facilitated training and mentorship for staff on service protocols and operational procedures.
- Established inventory management practices to enhance stock levels and minimize waste.
- Optimized workflow processes to enhance efficiency in food preparation and delivery.
- Designed and implemented training materials to enhance new employee onboarding processes.
- Oversaw register counting and ensured shop cleanliness and security at shift's end.
- Resolved customer concerns through innovative problem-solving techniques while adhering to company guidelines.
- Evaluated customer feedback to pinpoint service delivery enhancement opportunities.
Forklift Operator
Tractor Supply
05.2018 - 11.2020
- Operated forklifts to transport materials throughout warehouse efficiently.
- Conducted regular safety inspections on equipment to ensure compliance with regulations.
- Loaded and unloaded shipments, verifying accuracy of inventory records.
- Maintained organized storage areas for optimal workflow and accessibility.
- Assisted in training new team members on operational procedures and safety protocols.
- Collaborated with team to streamline loading processes, reducing turnaround time.
- Implemented best practices in equipment handling to enhance workplace safety standards.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Batch Maker
Bonide Products Inc
01.2016 - 09.2017
- Make batches by mixing products
- Operate stand up forklift
- Confined space trained
- Lock out tag out trained
Custodian/Maintenance/Groundskeeper
Presbyterian Healthcare Services
09.2015 - 01.2016
Bulk order filler
Family Dollar Distribution Center
02.2015 - 04.2015
Wal-Mart Associate
Walmart
02.2013 - 02.2015
- Stock and rotate frozen Dairy products kept area clean and help with costumer service
Education
High school diploma or GED - High school
Thomas R Proctor High School
Utica, NY06.2011
Skills
- Oversaw forklift operations to optimize material handling processes Coordinated with warehouse staff to enhance workflow efficiency and reduce downtime Championed safety initiatives by implementing best practices in equipment usage
- Oversaw residential cleaning operations to enhance client satisfaction and uphold quality standards Coordinated with team members to optimize cleaning schedules and resource allocation Developed strategies to improve service delivery and client retention
- Oversaw customer service operations to improve response times and service quality Developed training programs for staff to elevate service standards Cultivated relationships with clients to foster loyalty and retention
- Directed daily activities to enhance team performance and achieve operational goals
- Oversaw floor care operations to enhance facility aesthetics and safety Coordinated with staff to implement effective floor maintenance strategies Championed initiatives to improve overall cleanliness and customer satisfaction
- Oversaw project teams to align objectives with organizational goals Facilitated communication between departments to streamline project execution Championed initiatives that improved team efficiency and project outcomes
- Trained in lockout/tagout protocols to enhance workplace safety and prevent accidents
- Managed material handling operations, ensuring safe and timely delivery of goods to designated areas
Timeline
Key Manager
Applebee's
11.2023 - 05.2025
DC Supervisor
Tractor Supply
01.2020 - 08.2022
Forklift Operator
Tractor Supply
05.2018 - 11.2020
Batch Maker
Bonide Products Inc
01.2016 - 09.2017
Custodian/Maintenance/Groundskeeper
Presbyterian Healthcare Services
09.2015 - 01.2016
Bulk order filler
Family Dollar Distribution Center
02.2015 - 04.2015
Wal-Mart Associate
Walmart
02.2013 - 02.2015
Order Filler
Walmart DC
2017 - 2018
High school diploma or GED - High school
Thomas R Proctor High School