Desiree Houle
Yakima,WA
Summary
Dependable and compassionate professional with excellent organizational skills demonstrated through a history of managing clients daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states. Skilled in fostering trust and building relationships.
Overview
21
21
years of professional experience
Work History
Individual Provider
Consumer Direct Care Network
Yakima, WA
02.2020 - Current
- Observed client behaviors and documented progress notes on a regular basis.
- Collaborated with multidisciplinary team members to ensure best outcomes for clients.
- Provided personal care and assistance to clients in their homes, including bathing, dressing, grooming, toileting and ambulation.
- Administered medications according to instructions from physician or nurse practitioner.
- Maintained updated knowledge through continuing education and advanced training.
Manager, Barista
Starbucks
Yakima, WA
06.2011 - 01.2020
- Performed cash handling duties including counting money at the start and end of shift and balancing receipts with cash drawer totals at end of shift.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Followed health code regulations regarding food safety standards in order to maintain a sanitary work environment.
- Supported highest standards of conduct and service to support company reputation.
Receptionist
Dr. Gary Martinkus
Yakima, WA
04.2004 - 02.2011
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Processed payments and updated accounts to reflect balance changes.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
Education
High School Diploma -
Juanita High School
Kirkland, WA06-1987
Some College (No Degree) - General Studies
Bellevue College
Bellevue, WASome College (No Degree) - Health Care Administration
Yakima Valley Community College
Yakima, WASkills
- Professional Integrity
- Critical Thinking Skills
- Collaborative Communication Skills
- Responsive to Change
- Strong Organizational Ability
- Experience in HIPAA Adherence
References
References available upon request.
Timeline
Individual Provider
Consumer Direct Care Network
02.2020 - Current
Manager, Barista
Starbucks
06.2011 - 01.2020
Receptionist
Dr. Gary Martinkus
04.2004 - 02.2011
High School Diploma -
Juanita High School
Some College (No Degree) - General Studies
Bellevue College
Some College (No Degree) - Health Care Administration
Yakima Valley Community College
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