Desiree Johnston
Chandler,AZ
Summary
Accomplished in optimizing manufacturing operations and enhancing tax preparation processes, I leveraged skills in data analysis and team communication to improve efficiency at Benchmark and John Harman CPA. My proactive approach in scheduling and supply chain management significantly boosted production adherence, demonstrating a strong ability to meet critical deadlines and foster team collaborations.
Overview
13
13
years of professional experience
Work History
Production Planner
Benchmark
Phoenix, AZ
01.2023 - Current
- Developed production schedules according to deadlines for existing orders and sales forecasting.
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Coordinated material procurement efforts, ensuring on-time availability of components for uninterrupted production cycles.
- Planned and established production schedules and optimized control levels for diversified manufacturing operations.
- Reviewed inventories, tracked production statuses and ordered materials to foster consistent availability and production schedule adherence.
Administrative Assistant
Benchmark
Phoenix, AZ
12.2021 - 01.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Tax Associate
John Harman CPA
Farmersville, TX
04.2021 - 10.2021
- Reviewed and analyzed client data and accurately prepared income tax returns and tax research.
- Maintained detailed records of client interactions and transactions, ensuring the highest level of accuracy and confidentiality.
- Prepared accurate tax returns for individuals, partnerships, corporations, and non-profit organizations, maximizing deductions and credits.
- Participated in continuing education courses to maintain professional knowledge and certifications as a Tax Associate.
- Streamlined tax preparation processes for increased efficiency and accuracy in filing returns.
Auditor
The Cincinnati Insurance Companies
Fairfield, OH
11.2018 - 07.2019
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
Tax Preparer
Liberty Tax Service
Harrison, OH
01.2018 - 04.2018
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
Administrative Assistant
Insul-Pro Insulation
Columbus, NC
08.2011 - 05.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
GED - General
South Carolina Board of Education
Columbia, SC04.2007
Skills
- Team Communication
- Team collaborations
- Scheduling
- Production Scheduling
- Material Requirements Planning
- Data Analysis
- Analyzing data
- Operation Monitoring
- Supply Chain Management
Timeline
Production Planner
Benchmark
01.2023 - Current
Administrative Assistant
Benchmark
12.2021 - 01.2023
Tax Associate
John Harman CPA
04.2021 - 10.2021
Auditor
The Cincinnati Insurance Companies
11.2018 - 07.2019
Tax Preparer
Liberty Tax Service
01.2018 - 04.2018
Administrative Assistant
Insul-Pro Insulation
08.2011 - 05.2015
GED - General
South Carolina Board of Education