Desiree Kupiec

• Streamlined operations by communicating efficiently with Board Members, residents, etc. while keeping meticulous records, budget management, and internal collaboration.
• Collaborated with the board to coordinate the scheduling of open and executive meetings, and distributed notices and agendas to members to inform them of upcoming sessions.
• Compiled Board packets and sent out to the Board of Directors prior to the meeting.
• Perform site inspections to verify compliance with cleanliness and community standards.
• Attend landscaping walks
• Ensure a timely response when there is a maintenance emergency, send out appropriate vendor immediately
• Request Proposals from vendors, send out work orders
• Answer to homeowner complaints and requests
• Assist in the formation and organization of committees

• My portfolio I assisted contained 30 communities
• Wrote and sent CC&R Violation Letters to homeowners that violated the Community Rules and Regulations.
• Addressed Maintenance emergencies in a timely manner.
• Sent out work orders, RFP's, etc. accordingly
• Compiled proposals together in an organized manner for Board Packets
• Attended monthly meetings with the CEO
• Accomplished other delegated tasks from the lead, or even CEO as needed.
• Assisted other's when I had time, finished my work, or noticed there was a time urgent matter someone needed assistance with.
• Created spreadsheets for parking, insurance, work orders etc. to assist in keeping track of ongoing property matters.
• Went on site visits
• Answered the phone tree
• Filed accordingly, sent out mail, budgets, etc.

• Ensured Occupancy was up to goal (95%).
• Assisted residents with applying, processed their applications, put together their move in folders, handled move in funds.
• Conducted pre move out inspections.
• Ran delinquency reports. Reached out to residents that were delinquent for payment.
• Began the process for those that were delinquent more than 30 day(s) to be moved on to legal to begin process with the city for eviction.
• Addressed and de-escalated tense interactions with residents.
• Worked in accordance with Housing
• Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
• Collected, completed, and processed lease applications.
• Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
• Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
• Managed daily and weekly marketing and leasing plans.
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• Resolved conflicts between tenants regarding noise, encroachments, and parking.
• Worked in accordance with local and state law to ensure Fair Housing Laws and requirements are adhered to
• Additionally, worked in accordance with local Sheriffs to help facilitate the eviction process
• Collected monthly rent payments and other fees, always properly recording, and processing money.
• Verified tenant incomes and other information before accepting lease applications.
• Responded to requests and scheduled appointments for property showings.
• Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
• Distributed and followed up on tenant renewal notices.
• Responded to requests and scheduled appointments for property showings.
• Greeted clients, showed apartments, and prepared leases.

• Resolved conflicts between tenants regarding noise, encroachments, and parking.
• Floated to various properties (was asked to stay permanently by 3; I chose to work fulltime at Bidwell Park in Fremont)
• Collected monthly rent payments and other fees, always properly recording, and processing money.
• Responded to requests and conducted follow ups
• Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
• Distributed and followed up on tenant renewal notices.
• Coordinated appointments to show marketed apartments

I stopped attending due to Covid and focused on my Real Estate/Property Management Career.