Summary
Overview
Work History
Education
Skills
Timeline
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DESIREE MACHEN

Philadelphia,PA

Summary

Committed Healthcare professional bringing 13 years of proven success in healthcare roles.

Dedicated Game Presenter professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.


Overview

24
24
years of professional experience

Work History

Casino Floor Supervisor

Evolution Gaming
11.2022 - Current
  • Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
  • Watched closely to catch errors and notified surveillance of irregularities.
  • Met coverage demands by moving dealers around and reorganizing strategies based on current needs.
  • Trained, supervised and evaluated workers.

Game Presenter

Evolution Gaming
11.2021 - Current


  • Creates enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Maintained slow game pace by handling cards, and gaming equipment efficiently.
  • Dealt cards and compared hands to determine winners of games such as blackjack.
  • Controlled equipment such as roulette wheels to run games.

Direct Care Staff

Intercommunity Action Inc
10.2008 - 10.2021
  • Supported and encouraged psychiatric patients to promote health and wellness
  • Supervised and supported activities of daily living such as medication administration and personal hygiene
  • Provided basic care for elderly patients, including scheduling appointments and managing finances
  • Administered medications or treatments such as catheterizations, irrigations or enemas as directed by physician or nurse

Kiosk Supervisor

Sees Candies
10.2004 - 01.2006
  • Trained team members in successful strategies to meet operational and sales targets.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.

Administrative Office Clerk

Einstein Medical Center Elkins Park
05.2000 - 08.2003
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance
  • Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules
  • Maintained files and records for hundreds of clients and observed all safety protocols to prevent breaches and misuse of data.

Education

Certificate of Completion: Medical Assisting - Medical Billing & Coding

Harrison Career Institute
Philadelphia, PA
01.2002

High School Diploma - undefined

Olney Charter High School
Philadelphia, PA
06.2000

Skills

  • Data entry
  • Accounts payable and receivable
  • Public relations
  • Scheduling and calendar management
  • HIPAA compliance
  • Venipuncture and phlebotomy
  • Sterile technique
  • Medical terminology knowledge

Timeline

Casino Floor Supervisor

Evolution Gaming
11.2022 - Current

Game Presenter

Evolution Gaming
11.2021 - Current

Direct Care Staff

Intercommunity Action Inc
10.2008 - 10.2021

Kiosk Supervisor

Sees Candies
10.2004 - 01.2006

Administrative Office Clerk

Einstein Medical Center Elkins Park
05.2000 - 08.2003

Certificate of Completion: Medical Assisting - Medical Billing & Coding

Harrison Career Institute

High School Diploma - undefined

Olney Charter High School