Stacy Modesitt
Colorado Springs,CO
Summary
Healthcare professional with proven track record in managing front-desk operations, patient scheduling, and medical records. Known for collaborative approach and achieving efficient office workflows, adapting to changing needs with ease. Skilled in patient communication, appointment coordination, and administrative support.
Overview
16
16
years of professional experience
Work History
Casino Floor Supervisor
Colt Casino
03.2022 - 08.2023
- Provided exceptional customer service to guests, fostering long-term relationships and repeat visits.
- Maintained compliance with all local, state, and federal gaming regulations, ensuring the casino''s reputation for integrity remained intact.
- Enhanced customer satisfaction by effectively managing casino floor operations and addressing guest concerns promptly.
Reltor
Keller Williams Partners
10.2013 - 03.2020
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Patient Registration Representative
Memorial Hospital
05.2013 - 01.2014
- Verified insurance coverage to confirm patient coverage for necessary medical services.
- Gathered demographic and insurance information to register patients for medical appointments.
- Imaged and scanned patient and registration documentation into electronic patient records.
Outpatient Physical Therapy Receptionist
Centura Health
03.2007 - 06.2010
- Maintained a welcoming environment within the reception area, contributing to high patient satisfaction scores.
- Reduced wait times for patients by adeptly juggling multiple front desk responsibilities simultaneously.
- Collaborated effectively with interdisciplinary team members to ensure well-coordinated care for patients.
Skills
- Organization skills
- Telephone skills
- Appointment scheduling
- Office administration
- Administrative support
- Friendly, positive attitude
Timeline
Casino Floor Supervisor
Colt Casino
03.2022 - 08.2023
Reltor
Keller Williams Partners
10.2013 - 03.2020
Patient Registration Representative
Memorial Hospital
05.2013 - 01.2014
Outpatient Physical Therapy Receptionist
Centura Health
03.2007 - 06.2010
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