Desiree Mojica
Summary
Dedicated individual with experience in customer service across various roles. Cultivates relationships with clients and maintains high standards of service and safety. Adaptable and ready to contribute positively in a part-time capacity while pursuing a career in healthcare.
Overview
1
1
Certification
Work History
Barista
Coffee Bean & Tea Leaf
Burbank, CA
- Crafted high-quality beverages following standardized recipes and customer preferences
- Provided exceptional customer service, enhancing guest satisfaction and loyalty
- Maintained cleanliness and organization of workstations to ensure safety and efficiency
- Operated espresso machines and grinders with precision to optimize beverage quality
- Assisted in training new baristas on equipment usage and beverage preparation techniques
- Maintained the cleanliness and organization of workstations to ensure safety and efficiency
Sales Associate
Vans
Redlands, CA
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained store presentation and organization, ensuring compliance with brand standards.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to achieve sales goals and improve customer satisfaction.
- Supported visual merchandising efforts, driving engagement through effective product displays.
- Built relationships with customers to encourage repeat business.
Wax Specialist
European Wax Center
Redlands, CA
- Provided exceptional customer service to enhance client satisfaction and retention.
- Conducted thorough skin consultations to determine appropriate waxing services for clients.
- Ensured compliance with sanitation and safety protocols to maintain a clean work environment.
- Executed waxing procedures using European Wax Center techniques to deliver quality results.
- Complied with state licensing regulations by maintaining required documentation and participating in continuing education courses as needed.
- Developed and delivered training programs to enhance employee skills and knowledge.
- Coordinated onboarding processes for new hires, ensuring smooth transitions into roles.
Education
Associate of Science - Nursing
Chaffey College
Rancho Cucamonga, CA05.2028
Associate of Science - Health Sciences
Crafton Hills College
Yucaipa, CA12.2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Problem-solving
- Exceptional customer service
- Safe food handling
- New hire training
- Verbal and written communication
Certification
- Esthetician License
- Basic Life Support (BLS) certificate
Timeline
Barista
Coffee Bean & Tea Leaf
Sales Associate
Vans
Wax Specialist
European Wax Center
Associate of Science - Nursing
Chaffey College
Associate of Science - Health Sciences
Crafton Hills College