Desiree Neuenswander
Houston,TX
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
Key Holder
Hanes
10.2022 - 05.2023
- Closing shift - Maintained store cleanliness and managed deposits and MOD
- Reached sales goals and pushed for the upsells
- Made connections with the customers to have them feel welcomed to come back
- Merchandised
- Encouraged the team and acknowledged accomplishments
- Came up with strategies to help make monthly sale goals
- Contact : -Destiny 9097315625
Warehouse Associate
Amazon
09.2019 - 10.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Checked packages and merchandise for damage and notified vendors.
- Performed inventory control, such as counting, and stocking merchandise.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Team Leader
Baskin Robins
05.2017 - 08.2019
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
Education
Business and administration
National University
Skills
- Schedule Mastery
- Microsoft Word
- Managing Multiple Tasks
- Coordination
- Microsoft PowerPoint
- Stocking and Replenishing
- Prioritization
- Retail Sales Customer Service
Timeline
Key Holder
Hanes
10.2022 - 05.2023
Warehouse Associate
Amazon
09.2019 - 10.2022
Team Leader
Baskin Robins
05.2017 - 08.2019
Business and administration
National University