Desiree Nevarez-Lott
Mercer
Summary
I have had a solid history in client interactions and administrative support. Proven track record in managing patient flow and ensuring high-quality service delivery. Collaborative team player known for adaptability and reliability, excelling in fast-paced environments with changing needs.
Overview
5
5
years of professional experience
Work History
Line Cook
Aberdeen Restaurant&Grill
Manitowish Waters, WI
06.2024 - Current
- Trained new staff on cooking techniques, kitchen policies, and safe food handling practices.
- Adapted quickly to changing menu items and special requests while maintaining quality standards.
- Implemented time-saving procedures that enhanced workflow during peak service periods.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Line Cook
Bleuroot
West Dundee, IL
03.2022 - 08.2024
- Prepared and plated dishes according to established recipes and presentation standards.
- Operated kitchen equipment, including grills, fryers, and ovens, ensuring safety protocols were followed.
- Maintained cleanliness of workstations and kitchen areas to meet health and safety regulations.
- Collaborated with team members to streamline food preparation processes for improved service efficiency.
- Assisted in inventory management by tracking ingredient usage and minimizing waste during shifts.
- Plated and presented all dishes to match established restaurant standards.
Restaurant Hostess
Bleuroot
West Dundee, IL
04.2021 - 03.2022
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest satisfaction.
- Collaborated with waitstaff to coordinate seating arrangements during peak hours.
- Addressed guest inquiries promptly, providing information about menu items and specials.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Assisted in training new staff on front-of-house procedures and customer service standards.
Education
High School Diploma -
Dundee Crown High School
Carpentersville, ILSkills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Professional attitude
- Customer service
- Reliable and trustworthy
- Team coordination
- Active listener
- Problem-solving
- Prioritization and organization
- Leadership and decision making
Timeline
Line Cook
Aberdeen Restaurant&Grill
06.2024 - Current
Line Cook
Bleuroot
03.2022 - 08.2024
Restaurant Hostess
Bleuroot
04.2021 - 03.2022
High School Diploma -
Dundee Crown High School