Desiree Ortega
Brooklyn,NY
Summary
Detail-oriented bilingual medical assistant with strong skills in patient care, medical billing, and administrative support. Committed to enhancing patient experiences through effective communication and meticulous attention to detail.
Overview
9
9
years of professional experience
Work History
Uber Driver
Uber
03.2025 - Current
- . Meet and greet customers
- . Communicate with customers via app
- . Pick up and deliver packages and food orders
Bilingual Medical Assistant
Urgent Care
Brooklyn, NY
12.2021 - 02.2025
- Clinic: Interview/triage patient, record patient medical history, measure and record vital signs, prepare patient for examinations. Assist physicians during examinations, schedule next appointment. Translate for patients/doctor.
- Procedure & testing: Set up and perform EKGS, routine lab tests and sample analysis: covid, urine, flu swabs.
- Trained Sterilization processing technician: clean and sterilize medical instruments and exam rooms.
- Administrative duties: Record keeping, patient billing and book keeping, insurance verifications and medical coding, update and maintain patients' appointments, answer and redirect calls, complete necessary forms for patients: WIC, camp or school forms, inventory and restocking supplies.
Bilingual Covid-19 Tester
City Testing Services
New York, NY
10.2021 - 12.2021
- . Conduct nasal swabs
- . Collect, store and package specimens for transport, according to CDC safety protocols
- . Check test requisitions and computer labels against the script and patient, for 100% accuracy
- . Attend weekly training for updates
- . Translate for patients
Bilingual Medical Assistant
Hematology Office
Howard Beach, NY
04.2019 - 08.2019
- . Call patients to confirm appointments
- . Greet and check in new patients
- . Verified insurances for patients, medical billing and filing
- . Inventory, restock and maintain supplies
- . Translate for patients/doctors
- . Answer incoming calls
Bilingual Medical Assistant
Advanced Sports Care
New York, NY
03.2017 - 07.2019
- Clinic: Interview/triage patient, record patient medical history, process HIPPA, measure and record vital signs, prepare patient for examinations and surgeries. Assist physicians during surgeries, schedule next appointment. Translate for patients/doctor.
- Procedure & testing: Setting up and performing EKGS, blood samples, perform routine lab tests and sample analysis.
- Trained Sterilization processing technician: clean and sterilize medical instruments and surgery and exam rooms.
- Administrative duties: Record keeping, answered phones, patient billing and bookkeeping, insurance verifications, medical coding, update and maintain patients' appointments, answer and redirect calls, inventory & restocking supplies.
Education
High School Diploma -
St. James Academy, Inc.
FloridaaSkills
- Bilingual: Spanish
- Portuguese
- Microsoft Word
- Microsoft Office
- EMR systems
- ICD-9
- ICD-10
- EClinicalWorks
- Blood sampling
- Medical billing
- Multi-line phone systems
- Bookkeeping
- Medical terminology
- Lab experience
- Care plans
- HIPAA
- Nanny experience with children with special needs
- PCR
- Adaptable
- Flexible
Phone
cell, (347)493-6020
Timeline
Uber Driver
Uber
03.2025 - Current
Bilingual Medical Assistant
Urgent Care
12.2021 - 02.2025
Bilingual Covid-19 Tester
City Testing Services
10.2021 - 12.2021
Bilingual Medical Assistant
Hematology Office
04.2019 - 08.2019
Bilingual Medical Assistant
Advanced Sports Care
03.2017 - 07.2019
High School Diploma -
St. James Academy, Inc.