Sebastian Sirit
Orem,UT
Summary
Proven track record in enhancing customer relationships and boosting sales.
Excelled in customer service relationships, leveraging bilingual capabilities to communicate effectively and reach a broader number of prospects.
Demonstrated exceptional time management and active listening skills, achieving significant improvements in customer satisfaction and work efficiency.
Overview
5
5
years of professional experience
Work History
Uber Driver
Uber
02.2024 - Current
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
Customer Service Representative / Sales Associate
The Appliances Outlet South
08.2021 - 12.2023
- Responded to customer requests for products, services, and company information.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Increased efficiency and performance by monitoring lead sources.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Brought more sales by advising customers in more potential products.
- Acquired precise product knowledge to enhance customer service delivery.
Warehouse Supervisor / Logistics Coordinator
Interglobal Distribuitors
10.2019 - 06.2021
- Warehouse operations and managing employees.
- Oversaw shipping and handling processes.
- Supervised shipping and receiving, distribution and workplace safety.
- Kept detailed records of inventories and merchandise inventory transactions.
Education
High School Diploma -
Joseph John Thomson
Maracaibo, Zulia07.2017
Skills
- Customer Relationship Management
- Prospecting
- Product Management
- Active Listener
- Sales
- Time Management
- Bilingual
- Spanish (Fluent)
- English (Fluent)
Timeline
Uber Driver
Uber
02.2024 - Current
Customer Service Representative / Sales Associate
The Appliances Outlet South
08.2021 - 12.2023
Warehouse Supervisor / Logistics Coordinator
Interglobal Distribuitors
10.2019 - 06.2021
High School Diploma -
Joseph John Thomson