Desiree Pena
San Jose,CA
Summary
Compassionate and dedicated care provider with over 4 years of experience seeking to excel as a Homeless Shelter Care Coordinator by leveraging expertise in client care and support.
Overview
11
11
years of professional experience
Work History
IHSS Provider
IHSS Provider
01.2024 - Current
- Delivered compassionate care and emotional support tailored to the needs of diverse populations within a shelter environment.
- Managed medication schedules ensuring compliance with healthcare instructions crucial for maintaining client health.
- Assisted clients with mobility devices and personal care enhancing comfort and safety.
Private Caregiver
Private Caregiver
01.2022 - 01.2024
- Provided domestic and personal care improving living conditions directly applicable to shelter residents' comfort.
- Ensured timely administration of medications-a key responsibility for coordinating effective shelter care.
- Developed strong communication skills facilitating interaction with clients from various backgrounds.
Personal Caregiver
Personal Caregiver
01.2022 - 01.2023
- Created and monitored individualized client care plans ensuring team awareness-vital for effective coordination in shelters.
- Offered emotional support alongside assistance with daily activities fostering a supportive environment.
- Demonstrated cultural sensitivity adapting effectively when caring for diverse populations.
Office Manager
J Drains Rooter Service
San Jose, California
05.2014 - 02.2018
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Developed and implemented office policies and procedures.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Monitored inventory levels and placed orders when needed.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Processed payroll accurately ensuring all employees were paid on time.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Education
Certified Medical Assistant -
Bryman College
01.2003
High School Diploma -
Independence High School
Skills
- Client Care
- Medication Management
- Assistance with Activities of Daily Living
- Communication Record Keeping
- Strong Problem-Solving Skills
- Ability to Handle Emergency Situations
- Cultural Sensitivity
- Disability awareness
- Patient safety
- Medication organization
- Behavioral support
- [State] Driver's license
- Wound care
- Safety procedures
Timeline
IHSS Provider
IHSS Provider
01.2024 - Current
Private Caregiver
Private Caregiver
01.2022 - 01.2024
Personal Caregiver
Personal Caregiver
01.2022 - 01.2023
Office Manager
J Drains Rooter Service
05.2014 - 02.2018
Certified Medical Assistant -
Bryman College
High School Diploma -
Independence High School
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