Desiree Perez
Colorado Springs,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Starbucks
Albertsons Companies Inc.
07.2023 - Current
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment, and kept up with all cleaning procedures.
Courtesy Clerk
Albertsons Companies Inc.
10.2022 - 06.2023
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles and assisted customers with large purchases by carrying items to vehicles.
- Collected numerous amounts of shopping carts from parking lot daily.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Trained new courtesy clerks
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
Chick Fil a
Chick-fil-A, Inc.
04.2021 - 05.2022
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Delivered special orders to waiting vehicles and tables to promote specialized service.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Education
University of Colorado At Colorado Springs
Colorado Springs, COHigh School Diploma -
Air Academy High School
Usaf Academy, CO05.2022
Skills
- Planning and Coordination
- Clerical Support
- Customer Relations
- Friendly, Positive Attitude
Languages
Spanish
Native or Bilingual
Timeline
Starbucks
Albertsons Companies Inc.
07.2023 - Current
Courtesy Clerk
Albertsons Companies Inc.
10.2022 - 06.2023
Chick Fil a
Chick-fil-A, Inc.
04.2021 - 05.2022
University of Colorado At Colorado Springs
High School Diploma -
Air Academy High School
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