Desiree Perez
Newport
Summary
Proactive Clinical Access Specialist skilled in time management, compliance, and recruitment support. Successfully performed risk assessments and collaborated across departments to resolve patient inquiries and technical issues. Committed to enhancing patient experiences and ensuring regulatory compliance.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Clinical Access Specialist
Butler Hospital
Providence
03.2023 - Current
- Performed risk assessments for patients seeking behavioral health services.
- Collaborated with other departments within the organization in order to resolve technical issues quickly and efficiently.
- Handled inquiries regarding services and appointment availability effectively.
- Maintained patient records and ensured compliance with privacy regulations.
Human Resources Assistant
Thundermist Health Center
Warwick
11.2021 - 09.2022
- Assisted in recruitment processes by screening resumes and scheduling interviews.
- Posted job announcements and pre-screened applicants to candidates for available positions.
- Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
Patient Service Representative
Thundermist Health Center
Woonsocket
08.2014 - 05.2021
- Assisted patients with appointment scheduling and registration processes.
- Managed patient inquiries through phone and in-person communication.
- Educated patients on health center policies and resources available to them.
Front Desk Receptionist
Asthma and Allergy Physicians of RI
Lincoln
09.2013 - 01.2014
- Managed patient check-in and check-out processes efficiently.
- Processed insurance verifications and handled billing inquiries effectively.
- Collaborated with healthcare providers to ensure smooth patient flow daily.
Education
Bachelor of Science - Business Administration And Management
Johnson And Wales University
Providence 05-2027
Skills
- Time management
- Recruitment support
- Conflict resolution
- Risk assessment
- Project management
- Team collaboration
- Compliance management
Languages
Spanish
Professional
Certification
Fundamentals of Emergency Management FEMA Certification
Timeline
Clinical Access Specialist
Butler Hospital
03.2023 - Current
Human Resources Assistant
Thundermist Health Center
11.2021 - 09.2022
Patient Service Representative
Thundermist Health Center
08.2014 - 05.2021
Front Desk Receptionist
Asthma and Allergy Physicians of RI
09.2013 - 01.2014
Bachelor of Science - Business Administration And Management
Johnson And Wales University