Summary
Overview
Work History
Education
Skills
Timeline
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Desiree Pollock

Customer Service/hospitality
Fremont,CA

Summary

Veteran Bartender with progressive experience in hospitality industry ranging from casual to high-end establishments. Consistently contributes to dynamic teams at high-volume, fast-paced establishments. Expert mixologist with special knowledge of various spirits.

Overview

5
5
years of post-secondary education
12
12
years of professional experience

Work History

Bartender

Fish Market
Santa Clara, CA
06.2009 - 12.2020
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Generated higher ticket averages by training employees on suggestive up-selling techniques.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.

Education

Bachelor of Arts - Geography

San Francisco State University
San Francisco, CA
09.2001 - 06.2005

Associate of Arts - Hospitality Administration And Management

California Culinary Academy
San Francisco, CA
09.2006 - 01.2008

Skills

Responsible alcohol service

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Timeline

Bartender

Fish Market
06.2009 - 12.2020

Associate of Arts - Hospitality Administration And Management

California Culinary Academy
09.2006 - 01.2008

Bachelor of Arts - Geography

San Francisco State University
09.2001 - 06.2005
Desiree PollockCustomer Service/hospitality