Summary
Overview
Work History
Education
Skills
Timeline
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Desiree Ramirez

Hesperia,CA

Summary

Results-driven professional known for a strong work ethic and adaptability, excelling in effective communication across diverse teams. Proven ability to quickly learn and implement new concepts, enhancing organizational goals through exceptional time management and organizational skills. Committed to fostering team success while elevating capabilities and delivering outstanding customer service. Seeking growth-oriented opportunities that align with company success.

Overview

2
2
years of professional experience

Work History

Food & Beverage Runner

Hyde Park Hospitality
Phoenix, AZ
10.2024 - 01.2025
  • Provide excellent customer service by anticipating guest needs, offering recommendations, and resolving issues promptly.
  • Maintain current knowledge of menu offerings and ingredients for allergy safety.
  • Collaborated with team members to maintain efficient workflow during peak periods.
  • Ensured lounge area met cleanliness standards by organizing seating and sanitizing surfaces.

Lounge Attendant

Compass Group USA
Phoenix, AZ
01.2024 - 09.2024
  • Successfully trained new employees on how to maintain lounge cleanliness, safety, and how to provide excellent customer service.
  • Develop positive relationships with guests, leading to repeat visits, and loyalty to the establishment.
  • Demonstrated versatility by cross-training for diverse positions: supervisor, back of house, and bar back.
  • Executed task prioritization in busy environments, ensuring pleasant interactions with visitors.
  • Fostered collaborative team environment by engaging in staff meetings.

Clinical Technician

Fastest Labs of Glendale
Glendale, AZ
05.2023 - 12.2023
  • Interface with healthcare providers, employers, and clients regarding sample collection, testing processes, and results.
  • Uphold compliance with all relevant laws, regulations, and industry standards related to drug testing.
  • Processed samples efficiently, strictly adhering to chain-of-custody procedures.
  • Execute administrative tasks while maintaining accuracy.
  • Mentored new team members in collection protocols.
  • Managed lab operations, including opening and closing.
  • Skillfully collect various samples such as urine, hair, saliva along with DNA buccal swabs.

Education

High School Diploma -

Oak Hills High School
Oak Hills, CA
05-2015

Skills

  • Customer Engagement
  • Administrative Assistance
  • Effective Communication
  • Adaptable to Change
  • Collaborative Team Member
  • Strong Performance in High-Stress Situations
  • Proficient in QuickBooks
  • Experienced with Microsoft 365 Applications

Timeline

Food & Beverage Runner

Hyde Park Hospitality
10.2024 - 01.2025

Lounge Attendant

Compass Group USA
01.2024 - 09.2024

Clinical Technician

Fastest Labs of Glendale
05.2023 - 12.2023

High School Diploma -

Oak Hills High School

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Desiree Ramirez