Genell Peterkin
Brooklyn
Summary
A highly energetic and self-motivated professional possessing stable hospitality background. Over 3 years of high volume customer service. Effective communicator with demonstrated ability to build rapport and effectively converse with individuals of various backgrounds to secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
7
7
years of professional experience
Work History
Food & Beverage Runner
Chase Sapphire Lounge
02.2025 - Current
- Ran food from kitchen to dinning area in a timely manner while adhering to health and safety standards, also ensuring accuracy of orders by double checking before delivery to tables.
- Assisted all bartenders, severs and dinning team members in the preparations and service of quality beverages according to all recipes and standards.
- demonstrated excellent customer service by greeting guests and addressing any issues of concern promptly.
- maintaining a safe impeccable and hygenic environment by washing hands, using clubs and sanitized tables and surfaces as needed.
Barender
Ocho Rios Seafood Lounge
08.2023 - 01.2025
- I opened and closed the bar in a timely and responsible manner
- Maximized daily and weekly sales by ordering bar products and keeping a well-stocked inventory
- Kept the establishment compliant by arranging for experienced and responsible bouncers on the busiest nights
- Gained regular customers by serving beer, wine, and other beverages in a prompt and friendly way
Server
Golden Krust
06.2022 - 08.2023
- It was my responsibility to greet guests in a timely and professional manner
- Possess full knowledge of bar and menu items
- Make solid recommendations based on knowledge of the company
- Accurately take orders and work with team members to provide an excellent experience
- Maintain computer knowledge
- Provide knowledge to new hires within my department
- Shift lead duties at the end of a work day
Server
Sandals, Jamaica
05.2018 - 01.2021
- I had to demonstrate genuine hospitality while greeting and establishing relationships with the guests
- Delivered an exceptional dining experience by guiding guests through menu items and developing relationships
- Taking accurate orders and partnering with team members to provide excellent service
Education
GED -
Ocho Rios High School
Skills
- Friendly
- Energetic
- Attentive
- Communication skills
- Phone etiquette
- Multi-tasking
- Time management
- Teamwork
- Organization
References
- Chennae Charlton, Coworker, 3025682220
- Shantana Folks, Supervisor, 3472965255
Educationcertification
- GED, State of New York City
- Diploma, Ocho Rios High School
Timeline
Food & Beverage Runner
Chase Sapphire Lounge
02.2025 - Current
Barender
Ocho Rios Seafood Lounge
08.2023 - 01.2025
Server
Golden Krust
06.2022 - 08.2023
Server
Sandals, Jamaica
05.2018 - 01.2021
GED -
Ocho Rios High School
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