Desiree Roark
Georgetown
Summary
Experienced health professional with a strong background in emergency care and patient support. Proficient in vital sign monitoring, wound care, and emergency procedures. Recognized for exceptional teamwork, adaptability, and a relentless focus on achieving results in high-pressure environments. Demonstrates unwavering reliability, excellent communication, and problem-solving skills.
Overview
21
21
years of professional experience
Work History
ER Tech
Norton Healthcare
10.2021 - Current
- ASSIST NURSING STAFF TO PROVIDE SERVICE TO THE PATIENT BY TAKING VITAL SIGNS, ACCUCHECK, TURNING, AMBULATE, EMPTY FOLEYS AND WOUND DRAINS, KEEP THE ROOM TIDY AND UNCLUTTERED, RESPOND TO PATIENT REQUESTS
- DRAW LABS, PERFORM EKG's AND BLADDAR SCANS
- KEEP CHARTS ORGANIZED
- TRAIN NEW EMPLOYEES
- Volunteer to work events
- CPR Certified
- WELLNESS CHAMPION
PCA
Norton Healthcare
10.2018 - 10.2021
- ASSIST NURSING STAFF TO PROVIDE SERVICE TO THE PATIENT BY TAKING VITAL SIGNS, ACCUCHECK, TURNING, AMBULATE, EMPTY FOLEYS AND WOUND DRAINS, KEEP THE ROOM TIDY AND UNCLUTTERED, RESPOND TO PATIENT REQUESTS
- DRAW LABS, PERFORM EKG's AND BLADDAR SCANS
- KEEP CHARTS ORGANIZED
- TRAIN NEW EMPLOYEES
- Received A Daisy Award, VOLUNTEER FOR NORTON HEALTHCARE EVENTS
- CPR CERTIFIED
- I AM A WELLNESS CHAMPION
Package Handler
UPS
11.2017 - 07.2018
- Assisted in loading delivery trucks with prepared packages
- Used scanners to track parcel information such as condition or receipt
- Ensured packages were sealed properly
- Loaded products weighing up to 150 pounds onto trailers for delivery
Customer Service Representative
Meijer
08.2016 - 12.2017
- Worked as a team member performing cashier duties, product assistance and cleaning
- Replenished merchandise shelves with items from the stockroom
- Expressed appreciation and invited customers to return to the store
- Guaranteed positive customer experiences and resolved all customer complaints
Server
Ryan’s
01.2015 - 07.2016
- Greeted guests and communicated about wait time
- Guided guests through the dining rooms and provided needed assistance
Patient Care Assistant
Norton Women’s and Children’s Hospital
06.2011 - 10.2014
- Worked as part of team to execute proper care of body mechanics and safety of patient
- Delivered high quality and compassionate care to all patients and family
- Assessed patients in active withdrawal and provided interventions to manage physical and psychological withdrawal symptoms
- Monitored patients with acute conditions
Hospitality Associate
Norton Women’s and Children’s Hospital
10.2003 - 06.2011
- Developed and oversaw preparation of specialized diets
- Counseled patients regarding special dietary needs
- Calculated nutritional requirements and assessed the adequacy of diet and nutrition support
- Devised meal plans in line with patients' age, gender, diagnosis, cultural background and religious practices
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
Education
ASSOCIATES OF NURSING - Nursing
Ivytech Community College
Sellersburg, IN05.2025
Skills
- Patient Care
- Epic System
- Diversity
- Team Building
- Relationship Building
- Medical Terminology
- Caregiving
- Attention to detail
Timeline
ER Tech
Norton Healthcare
10.2021 - Current
PCA
Norton Healthcare
10.2018 - 10.2021
Package Handler
UPS
11.2017 - 07.2018
Customer Service Representative
Meijer
08.2016 - 12.2017
Server
Ryan’s
01.2015 - 07.2016
Patient Care Assistant
Norton Women’s and Children’s Hospital
06.2011 - 10.2014
Hospitality Associate
Norton Women’s and Children’s Hospital
10.2003 - 06.2011
ASSOCIATES OF NURSING - Nursing
Ivytech Community College
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