Summary
Overview
Work History
Education
Skills
Timeline
Generic

DESIREE ROBERGE

Crystal,MN

Summary

Patient-focused future CNA Student with demonstrated experience providing compassionate and comprehensive care. Desiring skills in monitoring vital signs, performing wound care and assisting with daily living activities. Strong commitment to comprehensive and individualized patient care and education.

Overview

6
6
years of professional experience

Work History

Patient Care Coordinator

Hughes Dental
07.2022 - 10.2023
  • Delivered excellent patient experiences and direct care.
  • Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Worked with patients to ascertain issues and make referrals to appropriate specialists.
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Fostered strong relationships with referral sources for increased network connections, benefiting both the clinic and its patients through expanded resources.


Child Care Assistant Teacher

Compass Childcare
10.2020 - 07.2022
  • Contributed to a safe, clean, and structured classroom setting by regularly maintaining materials and resources.
  • Kept children between ages of 3 months and 5 years safe and secure with vigilant oversight.
  • Enhanced children''s emotional development by creating a nurturing and supportive environment.
  • Developed and implemented behavior management plans.
  • Supported students in developing self-esteem and self-confidence.
  • Established strong relationships with parents, providing regular updates on their child''s progress and learning needs.

Central Service Frame Clerk

Walman
01.2018 - 07.2020
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Identified issues, analyzed information and provided solutions to problems.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Answered phones and greeted guests with a warm, friendly tone
  • Created trusting relationships with customers over time
  • Compassionately and respectfully de escalate customers in distress
  • Went above and beyond customer's expectations to give the best experience

Education

General Education

Anoka Ramsey Community College
Coon Rapids, MN
05.2013

Skills

  • Heartsaver First Aid CPR AED (First Aid CPR AED)
  • Compassionate caregiver
  • Meal Preparation
  • Patient Intake
  • Adaptable to change
  • Calendar Management
  • Billing and Invoicing
  • Health Information Access Management
  • Office Management
  • Insurance Authorizations
  • Bookkeeping Support
  • Data Entry

Timeline

Patient Care Coordinator

Hughes Dental
07.2022 - 10.2023

Child Care Assistant Teacher

Compass Childcare
10.2020 - 07.2022

Central Service Frame Clerk

Walman
01.2018 - 07.2020

General Education

Anoka Ramsey Community College

Similar Profiles

CREATE PROFILE
DESIREE ROBERGE