Professional Summary
Overview
Work History
Education
Skills
Timeline

Desiree Serrano

Center for Autism and Related Disorders, Inc
Chula Vista,CA
4
years of professional experience

Detailed-oriented Behavior Technician with strong skills in documentation and behavioral modification techniques. Experienced in providing one-on-one support to clients with autism spectrum disorders, ensuring safe environments and effective communication with team members.

Work History

Behavior Technician

1 Year 6 Months
Center for Autism and Related Disorders, Inc | 01.2024 - 07.2025
  • Implemented individualized treatment plans to support clients' behavioral goals.
  • Utilized data collection methods to track behavioral changes and outcomes.
  • Adapted interventions based on client responses to ensure effective support.
  • Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
  • Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
  • Maintained accurate documentation of client sessions and progress reports.

Host

9 Months
Hanu Korean Barbaque | 06.2022 - 03.2023
  • Greeted and seated guests, managing flow to optimize dining experience.
  • Developed rapport with regular patrons to foster sense of community within establishment.
  • Collaborated with kitchen staff to accommodate special guest requests and dietary restrictions.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.

Chick-fil-A Team Member

7 Months
Chic-Fil-A | 10.2021 - 05.2022
  • Provided exceptional customer service, ensuring positive dining experiences for all guests.
  • Collaborated with team members to maintain cleanliness and organization in high-traffic areas.
  • Resolved guest inquiries and complaints promptly, enhancing overall satisfaction levels.
  • Operated kitchen equipment efficiently while adhering to food safety standards.
  • Managed cash register transactions accurately, ensuring all payments were processed correctly.
  • Reconciled receipt totals, cash and credit payments to address shortages.

Education

Associate of Arts - Psychology

Southwestern College | Chula Vista, CA | 05-2025
  • cum laude graduate
  • 3.5 GPA

Skills

Behavioral management
Crisis management
Data collection
Documentation skills
Data analysis
Behavior modification
Behavioral strategies
Verbal and written communication

Timeline

Behavior Technician

Center for Autism and Related Disorders, Inc
01.2024 - 07.2025Read More

Host

Hanu Korean Barbaque
06.2022 - 03.2023Read More

Chick-fil-A Team Member

Chic-Fil-A
10.2021 - 05.2022Read More

Southwestern College

Associate of Arts from Psychology
Read More
Desiree Serrano