Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

Desiree Sewell

Charlotte,NC

Summary

Dedicated and detail-oriented investigative professional with 20 years of experience in skip tracing, criminal investigations, corporate investigations, fraud detection, and loss prevention. Seeking a position at ___________ to leverage my skills in data analysis, surveillance, and interviewing to contribute to uncovering fraud, ensuring compliance, and locating absconders.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Real Estate Assistant (Unlicensed)

Canopy MLS
01.2016 - Current
  • Maintained efficient office operations by handling errands and administrative functions.
  • Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
  • Coordinated appointments to show marketed properties.
  • Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.

Director of Agent Services

Hunters Affordable Bonding
01.2001 - Current


  • Developed comprehensive onboarding programs for new agents, ensuring swift integration into the team.
  • Safeguarded company assets by conducting thorough risk assessments before issuing bonds.
  • Managed office operations efficiently, maintaining organized records of all transactions and correspondence.
  • Conducted comprehensive background checks on potential clients, identifying any red flags or risks before issuing bonds.
  • Developed strong relationships with local law enforcement agencies, fostering trust and facilitating smoother operations.

Manager

Road Runner
01.2016 - 01.2019
  • Managed the daily operations of a trucking fleet, ensuring on-time deliveries and optimal resource allocation.
  • Initiated performance evaluations for drivers, establishing clear expectations and promoting accountability.
  • Maintained accurate records of driver hours, ensuring compliance with DOT regulations and minimizing risk exposure for the company.
  • Managed driver assignments, ensuring optimal use of resources while balancing workload and driver safety concerns.

Manager

Elite Auto Spa
01.2013 - 01.2018
  • Developed strong relationships with clients, resulting in repeat business and referrals.
  • Proactively identified potential areas for cost savings and efficiency improvements, presenting solutions to management that ultimately led to a more streamlined billing process.
  • Boosted overall audit performance by identifying areas needing improvement and implementing corrective actions promptly.

Education

GED -

Central Piedmont Community College
Charlotte, NC
2001

Skills

  • Investigative Techniques: forensic analysis, surveillance, and interviewing
  • Technical Proficiency: data analysis software and surveillance equipment
  • Legal Knowledge: NC criminal law, compliance standards, and state statutes
  • Communication: report writing, effective questioning, persuasion and negotiation, conflict resolution, research and information gathering, and interviewing skills
  • Staff Development
  • Task Delegation
  • Regulatory Compliance
  • Schedule Management
  • Intermediate Microsoft skills
  • Loss Mitigation

Certification

  • Licensed NC Bail Agent, North Carolina Department of Insurance, 01/01/2006, Present
  • North Carolina Notary Public, 01/01/2014, Present

Affiliations

North Carolina Bail Agents Association, 01/01/2006, Present

References

Available upon request

Timeline

Real Estate Assistant (Unlicensed)

Canopy MLS
01.2016 - Current

Manager

Road Runner
01.2016 - 01.2019

Manager

Elite Auto Spa
01.2013 - 01.2018

Director of Agent Services

Hunters Affordable Bonding
01.2001 - Current

GED -

Central Piedmont Community College

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Desiree Sewell