Desiree Surplus

Led and expanded specialty pharmacy services across five states (DE, MD, PA, NJ, NY), ensuring safe, compliant delivery of complex therapies, with a focus on long‑acting injectable (LAI) treatments for mental health, recovery programs, and HIV care and prevention. Provided pharmacist oversight for specialty medication programs including HIV treatment and prevention, behavioral health, recovery services, and osteoporosis management.

• Collaborated with prescribers and interdisciplinary care teams to enhance patient access, adherence, and therapeutic outcomes through coordinated care efforts.
• Oversaw coordination and delivery of white-bag shipments for specialty medications, including LAI therapies, ensuring timely access for patients.
• Trained pharmacist teams on clinical protocols, LAI administration techniques, monitoring requirements, and patient safety standards to enhance patient care.
• Ensured compliance with state and federal pharmacy regulations across multiple jurisdictions.

• Reviewed prescriptions to verify clinical accuracy, dosing, and drug interactions.
• Provided comprehensive counseling on prescription and OTC therapies to patients.
• Supervised pharmacy technicians during final quality assurance checks.
• Managed workflow to prioritize patient safety and enhance efficiency.
• Maintained controlled substance inventories, ensuring regulatory compliance.
• Dispensed medications accurately in accordance with prescription guidelines.
• Counseled patients on medication usage and side effects.
• Managed inventory levels to ensure medication availability and safety.

Delivered comprehensive clinical services and community health outreach, enhancing preventative care and specialized disease-state management for patients

• Provided Medication Therapy Management (MTM) and Travel Health services to ensure patients received appropriate screenings and preventative treatments
• Managed and staffed immunization clinics with consistent year‑over‑year growth to expand community access to vaccines
• Supported diabetes care through glucose monitoring assistance, medication adherence counseling, and lifestyle education, improving patient outcomes and self-management
• Represented pharmacy at health fairs and community events, providing public health education and promoting clinical services, increasing community awareness and engagement
• Collaborated with pharmacy staff to integrate clinical offerings into daily workflows to enhance overall patient care outcomes.

• Dispensed medications while ensuring strict adherence to safety standards.
• Delivered pharmacist coverage across multiple locations to maintain continuity of care.
• Supervised pharmacy technicians to enhance workflow efficiency.
• Ensured compliance with all pharmacy regulations consistently.