Desiree Tellez
Cotulla,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. 8+ years of experience in healthcare.
Overview
8
8
years of professional experience
Work History
Accounting Specialist
South Texas Rural Health Services
Cotulla , TX
08.2023 - Current
- Reconciled monthly benefit statements from vendors to ensure accuracy of information in the payroll system.
- Managed multiple tasks simultaneously while meeting deadlines consistently.
- Prepared quarterly reports for government agencies such as 941s, W-2s, 1099s.
- Developed and implemented procedures to ensure accurate entry of payroll data into the system.
- Responded promptly to inquiries from employees regarding their paychecks or deductions.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Created journal entries as needed to record transactions in the general ledger.
- Generated weekly and monthly expense reports for senior management review.
- Assisted with the preparation of internal audits by providing requested documentation.
- Reconciled and prepared bank statements for multiple accounts on a monthly basis.
- Developed reports to support month-end close process including account reconciliations.
- Verified accuracy of invoices received from vendors prior to payment processing.
Payment Posting Specialist
Tots To Teens Pediatric Dentistry - Lytle, Tx
Lytle , TX
03.2021 - 01.2023
- Managed numerous client accounts to track and collect money owed.
- Investigated and resolved issues to maintain billing accuracy.
- Collected, posted and managed patient account payments.
- Managed all payments processing, invoicing and collections tasks.
- Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks and electronic payment transfers.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
Insurance Billing Clerk
South Texas Rural Health Services
Cotulla , TX
10.2018 - 02.2021
- Assisted new policyholders with processing claims.
- Precisely calculated refunds, and adjustments.
- Complied with confidentiality regulations in handling patient information.
- Collaborated closely with other team members to resolve large volume of claims submission on a timely basis.
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
- Ensured that all patient and insurance data was updated regularly and carefully inputted into the company's computer system.
- Posted all payments from insurances and patients into accounts.
Quality Assurance Assistant
South Texas Rural Health Services
Cotulla , TX
05.2018 - 10.2018
- Partnered with Quality Assurance on conducting and training for both Medical / Dental Patient Services Clerks.
- Assist in creating agendas and communication materials for team meetings.
- Performed site evaluations, patient surveys and PSC audits.
- Monitored all daily encounters.
- Assist in auditing patients charts for compliance.
- Attend trainings in or out of town as needed.
- Operate daily on various types of office equipment.
Patient Services Clerk
South Texas Rural Health Services
Cotulla , TX
12.2016 - 03.2018
- Balanced and reconciled cash drawer daily to maintain department's financial accuracy.
- Coordinated billing activities on behalf of STRHS providers, including coordinating insurance authorizations, collecting co-payments and resolving discrepancies.
- Oversaw patient registrations by collecting information, verifying benefits and submitting paperwork.
- Organized and maintained patient charts with proper classification and filing systems.
- Answered telephone calls to schedule appointments and answer patient questions.
- Coordinated between patients and healthcare professionals to meet patient needs.
- Utilized customer service skills and detailed system knowledge to support clinic operations.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Cotulla High School
Cotulla, TX06.2015
Skills
- Exceptional recordkeeping abilities
- Background in insurance
- Ability to prepare reports
- Outstanding clerical abilities
- Customer service
- Team management
- Administrative support
- Organization and efficiency
- Multi-line telephone skills
- Professional and polished presentation
- Data Entry
- Teamwork and Collaboration
Timeline
Accounting Specialist
South Texas Rural Health Services
08.2023 - Current
Payment Posting Specialist
Tots To Teens Pediatric Dentistry - Lytle, Tx
03.2021 - 01.2023
Insurance Billing Clerk
South Texas Rural Health Services
10.2018 - 02.2021
Quality Assurance Assistant
South Texas Rural Health Services
05.2018 - 10.2018
Patient Services Clerk
South Texas Rural Health Services
12.2016 - 03.2018
High School Diploma -
Cotulla High School
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