Desiree Vance
Checotah
Summary
Highly motivated and multi-line licensed insurance agent with a desire to take on new challenges. I have a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, while maintaining communication and client building.
Overview
4
4
years of professional experience
Work History
Insurance Agent
State Farm
Wilburton
06.2025 - Current
- Developed personalized insurance plans based on client needs and preference & educated clients on insurance policies and coverage options.
- Collaborated with team members to streamline workflow processes.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Maintained accurate records of all insurance transactions using computer software systems.
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
Insurance Agent
Cherokee Strip Insurance Agency
PONCA CITY
12.2023 - 05.2025
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Processed payments received from clients promptly according to established procedures.
- Responded quickly and accurately to inquiries from clients regarding their coverage plans.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
Teller
Cherokee Strip Credit Union
Ponca City
08.2023 - 12.2023
- Researched discrepancies between actual cash amounts and records of transactions for accuracy.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
- Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
Meat Packer
Discount Foods
Ponca City
01.2023 - 08.2023
- Inspected stock for damage or defects and reported issues to management.
- Assisted with loading and unloading trucks with pallet jacks and forklifts as needed.
- Ensured accurate labeling of packages with weight, price, and expiration date.
- Operated packaging machines to wrap products for shipment or storage.
- Placed prepared, marinated, processed and cut or cubed meat into styrofoam or plastic packs.
First Assistant Manager
Sonic DriveIn
Tonkawa
06.2022 - 01.2023
- Assisted District Operating Supervisor at three Drive-In locations.
- Supported store manager by implementing directives, coaching employees and resolving front-line issues.
- Kept store inspection ready with consistent oversight of daily team activities and workflows.
- Minimized shrinkage and product loss by effectively managing inventory controls.
- Delegated daily tasks to team members to optimize group productivity.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Server
Perkins
Ponca City
01.2022 - 06.2022
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Stocked service areas with supplies during slow periods.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Education
High School Diploma -
Kinta High School
Kinta, OK05.2016
Skills
- Licensed insurance agent
- Effective communication
- Insurance regulations
- Customer service
- Multitasking capacity
- Service oriented
- Customer follow-up
Timeline
Insurance Agent
State Farm
06.2025 - Current
Insurance Agent
Cherokee Strip Insurance Agency
12.2023 - 05.2025
Teller
Cherokee Strip Credit Union
08.2023 - 12.2023
Meat Packer
Discount Foods
01.2023 - 08.2023
First Assistant Manager
Sonic DriveIn
06.2022 - 01.2023
Server
Perkins
01.2022 - 06.2022
High School Diploma -
Kinta High School