Desiree Villegas
Santa Ana,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Acute Care Registered Nurse
St. Joseph Hospital
06.2023 - Current
- Facilitated seamless transitions of care by effectively coordinating with case managers, social workers, and physicians.
- Collaborated with interdisciplinary teams in the development and implementation of evidence-based protocols, contributing to improved patient outcomes across the unit.
- Maintained regulatory compliance with nursing policies and procedures while delivering exceptional patient care in a fast-paced environment.
- Optimized patient safety through diligent assessment, accurate medication administration, and thorough documentation.
- Ensured timely interventions for critical patients, utilizing strong clinical judgment and knowledge of evidence-based practices.
- Deescalated challenging situations involving agitated or confused patients using effective communication techniques and non-pharmacological interventions when appropriate.
Health Assistant
Garden Grove Unified School District
05.2019 - 02.2021
- Demonstrated strong teamwork skills by collaborating with staff members to coordinate patient care and optimize workflow efficiency.
- Facilitated communication between parents, school staff and healthcare providers, addressing concerns, and clarifying treatment plans.
- Aided in the development of individualized care plans by obtaining patient histories and collaborating with multidisciplinary teams.
- Compiled required statistics and reports for Federal, State, and local agencies as required.
- Conducted referrals to community resources for children and families, in accordance with district guidelines.
Lead Security Dispatcher
South Coast Plaza Security
10.2014 - 02.2019
- Operated and monitored fire alarm and security CCTV systems to maintain building safety.
- Contacted police, fire and ambulance in emergency situations to coordinate proper response.
- Trained new dispatchers on company protocols, software systems, and effective communication techniques for better team performance.
- Provided superior customer service by addressing client concerns promptly and professionally, maintaining positive relationships with clients.
- Managed multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance.
Education
Bachelor of Science - Nursing
California State University - Dominguez Hills
Carson, CA12.2023
Associate of Science - Nursing
Long Beach City College
Long Beach, CA12.2022
Associate of Science - Business Administration
Santa Ana College
Santa Ana, CA12.2015
Skills
- Healthcare Team Collaboration
- Evidence-based practices
- Patient Advocacy
- Policy Adherence
- EMR Systems
Certification
- Public Health Nurse | California Board of Registered Nursing - April 2026
- Advanced Cardiovascular Life Support | American Heart Association - March 2025
- Basic Life Support | American Heart Association - July 2024
Timeline
Acute Care Registered Nurse
St. Joseph Hospital
06.2023 - Current
Health Assistant
Garden Grove Unified School District
05.2019 - 02.2021
Lead Security Dispatcher
South Coast Plaza Security
10.2014 - 02.2019
Bachelor of Science - Nursing
California State University - Dominguez Hills
Associate of Science - Nursing
Long Beach City College
Associate of Science - Business Administration
Santa Ana College