Desiree' Ward
Oklahoma City
Summary
Hard working professional who possesses a growth mindset with strong-relationship, communication and problem-solving skills. Continually looking for opportunities to enhance skills and contribute to team success.
Overview
28
28
years of professional experience
Work History
Real Esate Agent
Brix Realty
04.2024 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Account Manager
REPUBLIC NATIONAL DISTRIBUTING COMPANY
05.2022 - Current
- Consistent growth in territory over last 12 months.
- Experience in selling Full Book. (Spirits, Wine & Beer)
- Uses excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Deliver top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Achieve sales goals and service targets by cultivating and securing new customer relationships.
Oilfield Sales/Personal Relationship Rep
Superior Supervaks
04.2018 - 03.2022
- Created and maintained relationships with variety of Superintendents and Company men.
- Responsible for billing and invoicing for all equipment rental.
- Received/handled all service calls and coordinate services for designated territory, 24/7.
Owner Operator
Superior Cleaning Specialist
04.2016 - 03.2022
- Established relationships and added more responsibilities as relationship developed.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Managed all orders and deliver all cleaning/ office supplies.
Hair Stylist
Self-employed
08.2009 - 10.2017
- Developed and maintained relationships while growing business.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Created an inviting and welcoming atmosphere catered to each individual client.
Restaurant Manager
La Luna Mexican Cafe
10.2005 - 11.2007
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Carefully interviewed, selected, trained and supervised staff.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Worked with spirit and liquor reps to develop new cocktails and beverage concepts.
Restaurant Team Member
La Luna Mexican Cafe'
05.1997 - 10.2005
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Excelled in every store position and regularly backed up front-line staff.
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
Education
High School Diploma -
Westmoore High School
Oklahoma City, OK05.2000
Skills
- Worked with Word and QuickBooks
- Recently working with GreatVines, Seven-Fifty, PocketAdvantage & My Focus
- Great interpersonal communication skills
- Posses the ability to be adaptable and multitask while managing time properly
- Team worker but able to delegate when necessary
- Self-Motivated
Licensing/ Certifications
Real Estate license
ABLE license
Pernod Certified
Timeline
Real Esate Agent
Brix Realty
04.2024 - Current
Account Manager
REPUBLIC NATIONAL DISTRIBUTING COMPANY
05.2022 - Current
Oilfield Sales/Personal Relationship Rep
Superior Supervaks
04.2018 - 03.2022
Owner Operator
Superior Cleaning Specialist
04.2016 - 03.2022
Hair Stylist
Self-employed
08.2009 - 10.2017
Restaurant Manager
La Luna Mexican Cafe
10.2005 - 11.2007
Restaurant Team Member
La Luna Mexican Cafe'
05.1997 - 10.2005
High School Diploma -
Westmoore High School
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