Desiree' Ward
Oklahoma City
Summary
Hard working professional who possesses a growth mindset with strong-relationship, communication and problem-solving skills. Continually looking for opportunities to enhance skills and contribute to team success.
Overview
28
28
years of professional experience
Work History
Real Esate Agent
Brix Realty
Oklahoma City, OK
04.2024 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Account Manager
REPUBLIC NATIONAL DISTRIBUTING COMPANY
Oklahoma City, OK
05.2022 - Current
- Consistent growth in territory over last 12 months.
- Experience in selling Full Book. (Spirits, Wine & Beer)
- Uses excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Deliver top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Achieve sales goals and service targets by cultivating and securing new customer relationships.
Oilfield Sales/Personal Relationship Rep
Superior Supervaks
04.2018 - 03.2022
- Created and maintained relationships with variety of Superintendents and Company men.
- Responsible for billing and invoicing for all equipment rental.
- Received/handled all service calls and coordinate services for designated territory, 24/7.
Owner Operator
Superior Cleaning Specialist
04.2016 - 03.2022
- Established relationships and added more responsibilities as relationship developed.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Managed all orders and deliver all cleaning/ office supplies.
Hair Stylist
Self-employed
08.2009 - 10.2017
- Developed and maintained relationships while growing business.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Created an inviting and welcoming atmosphere catered to each individual client.
Restaurant Manager
La Luna Mexican Cafe
10.2005 - 11.2007
- Purchased adequate quantities of food, beverages, equipment and supplies.
- Carefully interviewed, selected, trained and supervised staff.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Worked with spirit and liquor reps to develop new cocktails and beverage concepts.
Restaurant Team Member
La Luna Mexican Cafe'
05.1997 - 10.2005
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Excelled in every store position and regularly backed up front-line staff.
- Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
Education
High School Diploma -
Westmoore High School
Oklahoma City, OK05.2000
Skills
- Worked with Word and QuickBooks
- Recently working with GreatVines, Seven-Fifty, PocketAdvantage & My Focus
- Great interpersonal communication skills
- Posses the ability to be adaptable and multitask while managing time properly
- Team worker but able to delegate when necessary
- Self-Motivated
Licensing/ Certifications
Real Estate license
ABLE license
Pernod Certified
Timeline
Real Esate Agent
Brix Realty
04.2024 - Current
Account Manager
REPUBLIC NATIONAL DISTRIBUTING COMPANY
05.2022 - Current
Oilfield Sales/Personal Relationship Rep
Superior Supervaks
04.2018 - 03.2022
Owner Operator
Superior Cleaning Specialist
04.2016 - 03.2022
Hair Stylist
Self-employed
08.2009 - 10.2017
Restaurant Manager
La Luna Mexican Cafe
10.2005 - 11.2007
Restaurant Team Member
La Luna Mexican Cafe'
05.1997 - 10.2005
High School Diploma -
Westmoore High School