Vanessa Olmos
Temecula,CA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
7
7
years of professional experience
Work History
Real Esate Agent
Allison James Estates and Homes
11.2024 - Current
- Advertised client properties through websites, social media, and real estate guides.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Lead Caregiver/ Medication Technician
Highgate Senior Living
10.2019 - 03.2021
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Supported needs of 20+ residents under long-term care.
- Streamlined workflow processes by implementing organizational systems that improved overall efficiency within caregiving teams.
Medical Records Specialist
Temecula Valley Family Medicine
03.2018 - 09.2019
- Checked patient insurance, demographic, and health history to keep information current.
- Answered phone calls and messages for multi-physician family medical facility, scheduling appointments, and handling patient inquiries.
- Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
Education
Certificate - Medical Assisting
San Joaquin Valley College
Temecula04.2018
Skills
- Data entry proficiency Policy Knowledge
- Documentation and paperwork
- Microsoft Office
- Appointment Scheduling
- Excellent teamwork
- Initiative-taking
Client Relationship Building
Timeline
Real Esate Agent
Allison James Estates and Homes
11.2024 - Current
Lead Caregiver/ Medication Technician
Highgate Senior Living
10.2019 - 03.2021
Medical Records Specialist
Temecula Valley Family Medicine
03.2018 - 09.2019
Certificate - Medical Assisting
San Joaquin Valley College
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