Desiree Diamadis
Hinsdale,New Hampshire
Summary
Multitasking candidate with extraordinary customer service skills. Committed to learning new tasks and changing flow as needed. Exemplary morale booster and team leading skills. Highly motivated individual who is organized and dependable. Works well in a fast paced ever changing work environment,
Overview
7
7
years of professional experience
Work History
Veterinary Assistant
VT/NH Veterinary Clinic
01.2022 - Current
- Provided customer support to clients, answering questions and addressing concerns.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Collected and processed samples for laboratory testing.
- Collected and prepared specimens and samples for outside laboratory analysis.
Restaurant Manager
Vermont Inn Pizza
01.2017 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Reconciled cash and credit card transactions to maintain accurate records.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Education
No Degree - Nursing
SUNY Adirondack
Queensbury, NYHigh School Diploma -
Schuylerville High School
Schuylerville, NY06.2012
Skills
- POS System Operations
- Hospitality and Accommodation
- Document and Records Management
- Monetary Transactions
- Sample Preparation and Analysis
- Diagnostic Tests
Timeline
Veterinary Assistant
VT/NH Veterinary Clinic
01.2022 - Current
Restaurant Manager
Vermont Inn Pizza
01.2017 - Current
No Degree - Nursing
SUNY Adirondack
High School Diploma -
Schuylerville High School
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