Desiree Y Morel Peralta
Dorchester,MA
Summary
Dynamic professional with proven success at Bank of America in client relationship management and sales growth. Expertise in Microsoft Office and effective communication fosters strong client connections and meets financial needs. Enhances team collaboration and consistently achieves performance targets.
Overview
6
6
years of professional experience
Work History
Relationship Banking
Bank Of America
Jamaica Plain, MA
11.2023 - 08.2024
- Manages the end-to-end client journey to deliver on client needs and drive sales opportunities while mitigating risk.
- Managed financial center traffic, appointments, and outbound calls effectively.
- Supports execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment.
- Builds relationships with clients to meet financial needs.
- Reschedule appointment, have interaction over the phone and in person.
- Print statements daily, helping with online banking.
Retail Sales Associate
Floor and Decor
Dorchester, MA
08.2021 - 08.2023
- Sales associate, providing customer friendly, accurate service and support.
- Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
- Maintain the in-stock condition of assigned areas and ensure it is clean.
- Work in cooperation with management and team members to achieve sales goals.
- Take calls from the customer issues with the order, help them decide which tire to buy.
Assistant Teacher Remotely
Dorchester, MA
07.2020 - 09.2020
- Check if all the student was in zoom meeting, if not call their parent to check if everything went well.
- Help them teacher give a lesson and make the classroom be focus on the class.
- Help the student with their homework.
WIC Assistant
Upham's Corner Health Center
Dorchester, MA
07.2019 - 09.2019
- Assisted with general office duties such as mailing, filing, copying, and organizing office space.
- Created poster materials for WIC about Dietary needs for young mothers to use for general marketing in office and groceries stores.
- Participated in workshops and learned about prenatal and early childhood nutrition.
Daycare Assistant Teacher
Ellis Memorial Day Care Center
Dorchester, MA
07.2018 - 09.2018
- Supervise children ages 6-9 years old during classroom and outdoor activities.
- Assist teachers in daily activities and help coordinate fields trips.
- Responsible for feeding children and cleaning up space afterward.
Education
High school Diploma -
The English High School
Boston, MA01.2021
Some College (No Degree) -
Massachusetts Bay Community College
Wellesley Hills, MASkills
- Teamwork
- Microsoft office
- Google slides
- Communication Skills
- Organize
- Time Management
- Empathy
- Attention to detail
- Cash handling
- Honesty
- Manage client relationships
- Relationship issues
- Relationship and team building
- Client relationship
Timeline
Relationship Banking
Bank Of America
11.2023 - 08.2024
Retail Sales Associate
Floor and Decor
08.2021 - 08.2023
Assistant Teacher Remotely
07.2020 - 09.2020
WIC Assistant
Upham's Corner Health Center
07.2019 - 09.2019
Daycare Assistant Teacher
Ellis Memorial Day Care Center
07.2018 - 09.2018
High school Diploma -
The English High School
Some College (No Degree) -
Massachusetts Bay Community College
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