Summary
Overview
Work History
Education
Skills
Timeline
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Desiry Hall

Miramar,FL

Summary

Dynamic and dependable professional with a proven ability to stay on track with any tasks that is handed to me. Excels in customer service and conflict resolution, fostering teamwork and a positive atmosphere. Skilled in multitasking and maintaining safety standards, consistently ensuring a welcoming environment while effectively managing operations on time and at hand..


Overview

8
8
years of professional experience

Work History

Parking Facility Security

Allied Universal Security Services
11.2023 - 07.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.

Bartender Shift Manager

Top Notch Cigar Lounge
11.2022 - 04.2025
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
  • Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Set up bar for operation, obtained cash bank, and stocked service bar.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.

Daycare Assistant

A Family Touch
09.2020 - 06.2021
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Taught children to organize toys, wash hands, and share by leading by example.

Security Officer

XpressGuards Security
01.2017 - 05.2019
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Education

High School Diploma -

Charles W. Flanagan High School
Pembroke Pines, FL
05-2005

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Dependable and responsible
  • Multitasking Abilities
  • Critical thinking
  • Calm under pressure
  • Active listening

Timeline

Parking Facility Security

Allied Universal Security Services
11.2023 - 07.2025

Bartender Shift Manager

Top Notch Cigar Lounge
11.2022 - 04.2025

Daycare Assistant

A Family Touch
09.2020 - 06.2021

Security Officer

XpressGuards Security
01.2017 - 05.2019

High School Diploma -

Charles W. Flanagan High School