George Hincapie
Vancouver,WA
Summary
Highly-motivated and passionate leader with desire to take on new challenges and network with as many fields possible. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised or supervised and quickly mastering new skills. Experienced individual under pressure and in emergency situations as well as experienced in working with high profile organizations/individuals on a daily basis.
Overview
5
5
years of professional experience
Work History
Facility Security Lead Agent
Portland Trail Blazers
Portland, OR
11.2022 - Current
- Obtained and maintain a DPSST certification in the state of Oregon.
- Diffuse tense situations by leveraging training in defensive tactics and non-lethal response techniques.
- Provide security escorts for high profile individuals attending events at our venue.
- Keep watchful eye on perimeter areas using closed-circuit cameras.
- Provide friendly and professional assistance to employees and guests for events at Moda Center.
- Maintain high levels of alertness throughout shifts.
- Monitor building and property entrances and exits to detect intrusions and protect assets.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Warn violators of rule infractions and escorted unauthorized persons off premises.
- Understand and follow oral and written directions.
- Work with affiliate departments to provide a safe, efficient, and overall good experience for guests.
- Liaison for executive & personal protection teams attending events.
- Maintain calm composure during emergencies while communicating with local law enforcement and emergency response services.
Facility Security Full-Time Agent
Portland Trail Blazers
Portland, OR
10.2021 - 11.2022
Facility Security Part-Time Agent
Portland Trail Blazers
Portland, OR
04.2021 - 10.2021
Owner/Operator
Aim High LLC
Vancouver, WA
03.2019 - 06.2022
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Trained staff to follow team standards and use efficient techniques.
- Checked quality of work regularly through inspections and official assessments.
- Managed team supplies to maintain budgets and meet work demands.
- Delegated work to staff, setting priorities and goals.
- Took care of escalated customer concerns to increase satisfaction.
- Presented bids/proposals to obtain more clients
Early Morning Stocker
Costco
Camas, WA
09.2020 - 04.2021
- Removed packaging, confirmed price data and affixed advertising stickers to prepare products for display.
- Properly disposed of merchandise cartons and pallets to keep sales floor neat and orderly.
- Identified misplaced products on shelves and returned to correct spot locations to keep floor organized and presentable.
- Reviewed stocking plans and put merchandise in correct locations.
- Greeted customers and courteously responded to inquiries.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Picked up boxes and related trash from sales floor.
- Checked shelves in department to determine replenishment needs.
- Used proper case cutting techniques to cut and sort stock loads.
- Observed strict safety measures while stocking shelves to prevent falls and mishaps.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Followed instructions to properly arrange merchandise items.
- Updated pricing and sales signs to promote merchandise.
Education
Crowd Manager Certification
National Association of State Fire Marshals
Special Events Contingency Planning
FEMA
Diversity Awareness
FEMA
Unarmed Security Professional
Department of Public Safety Standards Training
Portland, OR04.2021
Oregon Food Handler Card Certification
EFoodCard
GED -
GED Testing Service
Vancouver, WASkills
- Patient & easily adaptable
- CCTV Surveillance
- Investigative Skills
- First Aid and CPR Certified
- Security Team Leadership
- Customer Service
- Emergency Response
- De-escalation Techniques
- Pattern Recognition
- Attentive and Observant
- Team Player
- Verbal and Written Communication
- Crisis Management Plans
- Staff Training
- Professional Demeanor
- Shift Work Experience
- High Level of Integrity
- Heavy Lifting
- Data Entry
- Shipping and Receiving
- Friendly, Positive Attitude
Timeline
Facility Security Lead Agent
Portland Trail Blazers
11.2022 - Current
Facility Security Full-Time Agent
Portland Trail Blazers
10.2021 - 11.2022
Facility Security Part-Time Agent
Portland Trail Blazers
04.2021 - 10.2021
Early Morning Stocker
Costco
09.2020 - 04.2021
Owner/Operator
Aim High LLC
03.2019 - 06.2022
Crowd Manager Certification
National Association of State Fire Marshals
Special Events Contingency Planning
FEMA
Diversity Awareness
FEMA
Unarmed Security Professional
Department of Public Safety Standards Training
Oregon Food Handler Card Certification
EFoodCard
GED -
GED Testing Service
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