Desjuan Winder
Charlotte,NC
Summary
Accomplished Driver Specialist and Supervisor with a proven track record at HMSHost and A&W Express, enhancing operational efficiency and team performance. Expert in logbook management and fostering team collaboration, I've significantly cut fuel costs and improved fleet efficiency. Recognized for leadership in training and motivating teams towards excellence in customer service and productivity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Driver Specialist
HMSHost
04.2024 - Current
- Attended regular training sessions to stay up-to-date on industry best practices for safe and efficient driving techniques.
- Assisted in warehouse operations for streamlined loading and unloading of goods, promoting overall efficiency.
- Trained new drivers in proper procedures for safe operation of vehicles as well as company-specific processes for optimal job performance.
- Resolved logistical challenges by coordinating closely with other departments, fostering a collaborative work environment.
Driver Supervisor
A&W Express
12.2019 - 02.2024
- Implemented incentive programs to motivate drivers to achieve higher levels of productivity and customer service excellence.
- Developed clear expectations for driver performance, ensuring consistent quality across the team.
- Assisted in recruitment efforts by screening potential candidates, conducting interviews, and selecting qualified individuals for open positions within the driving team.
- Maintained accurate records of driver performance metrics, identifying areas for improvement and recognizing exceptional achievement.
Logistics Team Member
A&W Express
11.2021 - 01.2024
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Optimized routing strategies for transport vehicles using advanced planning tools, cutting fuel costs and improving overall fleet efficiency substantially.
- Facilitated open communication between team members and management, fostering a transparent work environment that promoted accountability and trust.
- Trained new team members on best practices in logistics operations, fostering a supportive work culture that prioritized teamwork and collaboration.
Sales Associate Supervisor
GUESS Factory
06.2018 - 11.2019
- Collaborated with other supervisors to share best practices and implement improvements across departments.
- Conducted regular inventory audits to maintain accurate stock levels and minimize shrinkage due to theft or damage.
- Conducted regular performance reviews for sales associates, setting clear expectations and goals for professional growth and development.
- Spearheaded special events within the store such as promotional launches or holiday festivities that engaged both employees and clientele alike.
Education
Bachelor of Arts - Communications
University of North Carolina At Charlotte
Charlotte, NC12-2019
Skills
- Logbook management
- Decision-making under pressure
- Team collaboration
- Excellent navigation
- Team leadership
- Decision-making
- Employee relations and conflict resolution
Affiliations
- Freemason in Unique Lodge #85. Master Mason.
Certification
DOT Certified since June 2024.
Timeline
Driver Specialist
HMSHost
04.2024 - Current
Logistics Team Member
A&W Express
11.2021 - 01.2024
Driver Supervisor
A&W Express
12.2019 - 02.2024
Sales Associate Supervisor
GUESS Factory
06.2018 - 11.2019
DOT Certified since June 2024.
Bachelor of Arts - Communications
University of North Carolina At Charlotte
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