DESMOND ALSTON
Jacksonville,FL
Summary
Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Prior Authorization Specialist
Ascension St. Vincent
Jacksonville, FL
09.2024 - Current
- Facilitated communication between providers, payers and health plans regarding prior authorization processes.
- Contacted insurance companies to obtain necessary preauthorizations needed for upcoming tests and procedures.
- Verified patient insurance coverage, including eligibility, benefits and authorizations for medical services.
Contract And Billing Administrator
DEX Imaging
Jacksonville, USA
10.2022 - 07.2024
- Implemented an efficient contract management system, resulting in a 20% reduction in contract processing time and improved accuracy in contract data entry
- Streamlined the billing process by creating standardized templates and automating invoicing, leading to a 30% decrease in billing errors and a faster turnaround time for client payments
- Conducted regular audits of contract terms and conditions to ensure compliance and mitigate financial risks, resulting in a 95% accuracy rate in contract billing and revenue recognition
Property Manager
Real Estate Management
Jacksonville, USA
11.2020 - 09.2023
- Oversaw all aspects of property management operations, including tenant communication, lease negotiations, rent collection, and maintenance coordination
- Conducted regular property inspections to ensure adherence to safety and maintenance standards, promptly addressing any issues to uphold the property's value and reputation
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction
Precertification Specialist
UNC Chapel Hill
Chapel Hill, NC
04.2018 - 09.2020
- Verified insurance eligibility, coverage levels, and benefit parameters prior to submission of precertification requests.
- Maintained detailed documentation of all activities related to the precertification process.
- Input claim, prior authorization, and other important medical data into system.
Education
Associate of Applied Science - Criminal Justice
Florida State College
Jacksonville, FL01-2026
Skills
- Proficient with using the entire MS Office Suite including Word, Excel, Access, and PowerPoint
- Understanding medical terminology, procedures, and coding systems (like ICD-10, CPT, and HCPCS codes) for reviewing and processing prior authorization requests accurately
- The ability to provide clear, professional, and responsive service while maintaining positive business relationships
- Trained to identify potential risks in contract terms and suggest mitigation strategies
- Skilled with juggle multiple tasks at once, such as handling maintenance requests, conducting inspections, and managing finances
- Familiar with managing a team, motivating staff, delegating ask, and ensuring everything runs smoothly
Timeline
Prior Authorization Specialist
Ascension St. Vincent
09.2024 - Current
Contract And Billing Administrator
DEX Imaging
10.2022 - 07.2024
Property Manager
Real Estate Management
11.2020 - 09.2023
Precertification Specialist
UNC Chapel Hill
04.2018 - 09.2020
Associate of Applied Science - Criminal Justice
Florida State College
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