Desmond Anderson
Waxahachie,Tx
Summary
Enthusiastic technology specialist with a strong desire to contribute to team success through hard work, attention to detail, and excellent organization skills. Highly motivated to continuously learn, grow, and excel in the field of technology.
Overview
11
11
years of professional experience
Work History
Technology Technician
Life School
02.2021 - Current
- Identify issues, analyze information, and provide solutions to problems.
- Quickly learn new skills and apply them to daily tasks, improving efficiency and productivity
- Work with teachers and staff to implement technology
- Repair laptops, iPads, projectors, printers, smart boards, and telephones
- Manage request in a timely manner
Transportation Specialist/Owner
Anderson Premier Transportation
11.2020 - Current
- Actively listen to customers request, confirming full understanding.
- Identify issues, analyze information, and provide solutions to problems.
- Conduct day to day duties accurately and efficiently.
- Complete paperwork, recognizing discrepancies and promptly addressing for solutions.
- Use coordination and planning skills to achieve results according to schedule.
Computer Technician
Midlothian ISD
02.2018 - 01.2021
- Identify issues, analyze information, and provide solutions to problems.
- Quickly learn new skills and apply them to daily tasks, improving efficiency and productivity.
- Work with teachers and staff to implement technology.
- Repair laptops, iPads, projectors, printers, smart boards, and telephones.
- Manage request in a timely manner.
Installation Technician
AT&T
05.2017 - 02.2018
- Installed and repaired residential and commercial services such as internet, phone, and television.
- Worked with customers to resolve issues
- Managed time and resources to complete tasks.
- Worked to maintain outstanding attendance record, consistency arriving to work ready to start immediately.
- Oversaw daily operations to ensure high levels of productivity.
Information Technology Specialist
United States Army
01.2014 - 01.2017
- Participated in continuous improvement by generating suggestions, engaging in problem-solving, advice to support teamwork.
- Quickly learn new skills and applied them to daily tasks, improving efficiency and productivity.
- Participated in team-building activities to enhance working relationships.
- Used coordination and planning skills to achieve results according to schedule.
Education
Cyber Security
Texas State Technical College
Waco, TX01-2023
CERTIFICATION IN INFORMATION TECHNOLOGY - ITIL
LEADERQUEST AT LAS COLINAS
01.2018
CERTIFICATION IN INFORMATION TECHNOLOGY - Network+
LEADERQUEST AT LAS COLINAS
01.2018
Skills
- Google Suite
- Multitasking Abilities
- Teams
- VMware
- vCenter
- Networking
- LAN
- WAN
- IOS
- Computer Skills
- Customer Service
- MS Office
- Teamwork
- Flexible & Adaptive
- Analytical Skills
- Responsible
- Time Management
- Active Directory
- Computer Imaging
Timeline
Technology Technician
Life School
02.2021 - Current
Transportation Specialist/Owner
Anderson Premier Transportation
11.2020 - Current
Computer Technician
Midlothian ISD
02.2018 - 01.2021
Installation Technician
AT&T
05.2017 - 02.2018
Information Technology Specialist
United States Army
01.2014 - 01.2017
Cyber Security
Texas State Technical College
CERTIFICATION IN INFORMATION TECHNOLOGY - ITIL
LEADERQUEST AT LAS COLINAS
CERTIFICATION IN INFORMATION TECHNOLOGY - Network+
LEADERQUEST AT LAS COLINAS
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