Desmond Dadi
Queens
Summary
Dynamic retail professional with extensive experience at Home Depot, excelling in customer service and merchandise planning. Recognized for building strong customer relationships and effectively resolving issues, contributing to increased loyalty. Proficient in pricing strategy and stock rotation, while consistently demonstrating reliability and a friendly demeanor in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Merchandiser
Home Depot
Brooklyn, NY
2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Oversaw cash drawer management, ensuring accurate and balanced end-of-shift totals.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Cashier
Target
Brooklyn, NY
2025 - 2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced end-of-shift totals.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
High School Diploma -
Greater Tomorrow
Ikare, Nigeria Skills
- Reliable and punctual
- Friendly and outgoing
- Stock rotation
- Pricing and shelf labeling
- Active listener
- Merchandise planning
- Sales techniques
- Pricing and signage updates
- Pricing controls
- Planogram design
- Retail sales professional
- Pricing strategy
- Retail
- Customer service
- Product knowledge
- Multitasking
Languages
English
Full Professional
Yoruba
Full Professional
Timeline
Merchandiser
Home Depot
2025 - Current
Cashier
Target
2025 - 2025
High School Diploma -
Greater Tomorrow