Desmond Dancy
Poughkeepsie,NY
Summary
Reliable bus monitor known for patience and empathy. Experienced in implementing behavior management strategies and conducting safety checks, ensuring a secure and supportive environment for students during transit.
Compassionate, with over four years of experience ensuring safety and comfort during transit. Skilled in disability awareness and child development, fostering effective communication among students, parents, and school staff to enhance collaborative support.
Overview
8
8
years of professional experience
Work History
Bus Monitor
Cedar Bus Company
Poughkeepsie, NY
11.2019 - Current
- Ensured passenger safety and comfort during transit by monitoring behavior and enforcing rules.
- Assisted drivers with route navigation and communicated real-time updates to enhance efficiency.
- Conducted regular safety checks on buses, identifying maintenance needs to prevent operational disruptions.
- Collaborated with team members to develop strategies for managing challenging behaviors among students.
- Implemented feedback systems to improve communication between drivers, parents, and school administrators.
- Trained new monitors on safety protocols and best practices for effective student supervision.
- Assisted driver in monitoring and managing student behaviors to promote safety.
- Collaborated with school staff to develop personalized plans for students requiring additional assistance during transportation.
- Responded to behavioral problems to maintain safe travel.
Hotel Front Desk Clerk
Extended Stay Hotels
Fishkill, NY
08.2019 - 11.2019
- Managed guest check-ins and check-outs efficiently, ensuring a seamless arrival experience.
- Resolved guest inquiries and complaints promptly, enhancing customer satisfaction and loyalty.
- Coordinated room assignments and maintained accurate records in property management system.
- Trained new front desk staff on operational procedures and customer service best practices.
Sales Associate
Gap
Poughkeepsie, NY
01.2019 - 08.2019
- Delivered exceptional customer service, fostering a positive shopping experience.
- Assisted in visual merchandising, ensuring alignment with brand standards.
- Maintained inventory accuracy through regular stock checks and replenishment.
- Trained new associates on sales techniques and operational procedures.
Education
GED -
Poughkeepsie High School
Poughkeepsie, NYSkills
- Reliability and punctuality
- Patience and empathy
- Disability awareness
- Child development
- Teamwork
Timeline
Bus Monitor
Cedar Bus Company
11.2019 - Current
Hotel Front Desk Clerk
Extended Stay Hotels
08.2019 - 11.2019
Sales Associate
Gap
01.2019 - 08.2019
GED -
Poughkeepsie High School