Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.
Overview
6
6
years of professional experience
Work History
Barista (Barista Trainer)
Starbucks Coffee Corporation
Orlando, FL
07.2020 - Current
Provided people centered customer service, created customer connections, and portrayed the Starbucks brand-identity
Mentored new employees to display an accurate representation of company standards, protocols, and values
Operated and maintained job-specific equipment necessary to accurately fulfill customer orders at high volumes in an efficient manner
Deescalated instances of conflict while upholding company standards
Shift Supervisor
Starbucks Coffee Corporation
Orlando, FL
05.2023 - 04.2024
Displayed effective store leadership and made critical decisions that impacted store operation
Directed company personnel during their assigned shifts to ensure accountability among all staff
Handled large quantities of money by ensuring register counts were in line with staff expectations
Oversaw deliveries of new inventory and organized existing product to help conserve a systematic management strategy for store materials and stock
Intern Environmental Scientist
Bio-Tech Consulting
Orlando, FL
03.2025 - 10.2025
Walked properties and delineated wetlands to update property maps
Located and relocated gopher tortoises from properties at risk of development
Traversed difficult terrain to observe and identify natural wildlife and vegetation
Compiled reports for clients using data gathered from visited properties and Florida land regulations
Education
B.S. - Integrated Sciences And Technologies
University of Central Florida
Orlando, FL
12-2025
Skills
Experience in leadership positions
Excel certified and proficient in Microsoft Word and PowerPoint